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Laser Hair Removal

Consumer Rating......................... 4.4 / 5 (442 Reviews)

Laser Hair Removal

An Overview

Since 1997, laser epilation, commonly referred to as laser hair removal, has been an FDA approved method for permanently removing and reducing the growth of unwanted hair on the face, legs, back, chest, stomach, arms, neck, bikini area, underarms, or pretty much anywhere else. Every year, more and more men and women try laser treatments for permanent hair removal. They're sick of the daily hassles of traditional hair removal maintenance—the shaving, tweezing, or waxing regimens.

All laser hair removal systems use the science of selective photothermolysis—a process that directs heat toward the melanin in the skin. The melanin then absorbs the heat and can be destroyed while the rest of the skin is undamaged.

If you're interested in laser hair removal, there are still many variables left to consider, including an array of options in laser types (including comparable pulsed light devices), procedural approaches, and available professionals. We can help you in this process by arranging for a complimentary consultation with a hair removal specialist.

Types of Hair Removal Laser Systems

Alexandrite Laser: One of the fastest and most often used laser types, it's great for handling large areas.

Diode Laser: Works best on darker skin tones. Covers a lot of area quickly, but doesn't always get the job done with lighter, finer hairs.

Nd:Yag Laser: This long pulse laser also struggles with finer hair and can be a bit painful, but it works on patients of all skin types and has an excellent repetition rate.

Ruby Laser: One of the older models, they work well on lighter hair, but they aren't an option for people with tanned or dark skin

Intense Pulsed Light Devices: Though not actually lasers, they use the same technique of selective photothermolysis as most laser systems. IPL units are difficult to run, however, and require expert technicians.

If you still have questions about laser hair removal, check out these helpful articles for further information:

Share your experience or talk to others about Laser Hair Removal at Cosmetic Enhancement Forum.

Frequently Asked Questions

How Long Does this Procedure Take?

The amount of time one LHR treatment requires simply depends on the size and of the area being treated. Bikini LHR, for example, takes about 15-30 minutes, while back laser hair removal can take up to an hour. If you're having a full body treatment, you can expect to be at the laser clinic for at 2-3 hours. Many times, your provider will complete your treatments in sections, rather than trying to perform all areas in one sitting.

Laser Hair Removal Side Effects:

Side effects from this procedure are mild for the most part and usually involve redness after treatment. In the hands of an ill-equipped or inexperienced provider, there is a risk of burning or hyperpigmentation of darker skin tones. This is precisely why having a consultation is so important. Your provider will match up the right treatment with your skin tone and hair color. And remember, if you're still unsure of the process after your consultation, arrange another one to compare providers.

Length of Laser Hair Removal Results:

If you go through the prescribed number of treatments recommended by your local laser clinic, medical spa, or medical professional, results are usually permanent. However, the FDA only claims lasers offer permanent hair reduction, rather than permanent hair removal. While most patients see fantastic results with treatment, keep in mind, there may be stray hairs that return after your treatments.

Laser Hair Removal Recovery Time:

There is no recovery time needed with this procedure.

Typical Minimum Cost:

$300 (individual treatment)

Typical Maximum Cost:

$3500 (full treatment package)

Average Cost of Laser Hair Removal:

$331 per treatment session (average cost may vary by treatment area and provider)

Can Insurance Cover Laser Hair Removal?

In some circumstances, usually in the case of a hormonal imbalance like polycystic ovarian disease (PCOD), your provider could cover your treatments. Check with your insurance carrier to see if you are eligible for coverage.

Will I feel pain or discomfort after treatment?

Pain is rare after your laser hair removal treatment, but if you notice some swelling or mild stinging after treatment, ibuprofen should help alleviate your discomfort.

Other Names for Laser Hair Removal:

Permanent Hair Reduction, Lazer Hair Removal, LHR, Laser Epilation

Laser Hair Removal Testimonials:

"Kelly was very helpful in explaining all of the services available. She was very gentle during my treatment. I am hoping that the laser hair treatments will be a success."
LISA C. - Rochester, NY
Customer Rating.... 4.8

"The new equipment is way better, the technician was very thorough."
HELGA H. - Rochester, NY
Customer Rating.... 4.7

"I deal with Nancy and Jenny quite often. They are very easy to converse with and always inform of BOGOs and package deals. Jenny is very thorough with the procedures and I feel confident that I won't be disappointed by their technique."
SUSAN S. - Huntington Station, NY
Customer Rating.... 4.6

"Better results every time I have a treatment."
NICOLE M.
Customer Rating.... 5.0

"15 minutes ... did not feel much pain.. very comfortable with procedure and aesthetician."
YADIRA E. - Brooklyn, NY
Customer Rating.... 5.0

Show All

"Bobbie is so sweet and helpful, she really tries to work with you to be able to get you what you want out of the clinic, treatments, etc. Sam the tech is awesome at her job, she really listens to me and makes me feel comfortable when being treated! I really love all the staff at my treatment facility!!"
KATHY P. - Albany, NY
Customer Rating.... 5.0

"Much better and faster process than expected"
KATHY P. - Albany, NY
Customer Rating.... 5.0

"It was so quick - I thought it would take longer - I was impressed and surprised. The results are good considering I have only been there for 2 treatments."
GINA T. - Huntington, NY
Customer Rating.... 4.9

"The results are great."
ED M. - Astoria, NY
Customer Rating.... 5.0

"Always a great experience. Very quick and so professional. I don't get embarrassed w the bikini area again because staff is so professional. Thank you!"
JUDY S. - Huntington, NY
Customer Rating.... 5.0

"I purchased the face area with ten sessions. While some areas are hair free, new hair and patches of hair still remain. I purchased another set of ten hoping to finalize a permanent solution. At most, i think this is long term hair removal but not fully permanent for all. However, i do think it is a better solution to waxing, threading or shaving. I really hope that after these additional sessions, my areas of concern have been treated and if they are not, i would hope that ALS will stand by their values and advertisements."
MICHELLE Z. - Forest Hills, NY
Customer Rating.... 4.4

"I hadn't been to a session in about 3 years. The laser was different since the last time I went. This one was less painful and so much quicker. It lasted 30mins for my bikini and legs. What an upgrade. Now I can finally look forward towards my sessions. This was by far my best experience since I started. Everyone is really friendly and professional from Angelina to the woman who did my laser removal. I forgot her name but next time I go, I'll make sure to ask. My expectations were beyond exceeded!"
KAREN D. - New York, NY
Customer Rating.... 5.0

"My results are great. It exceeded my expectations. The staff is really great. I will purchase more different treatments in the office."
CLAIR E. - Jersey City, NJ
Customer Rating.... 5.0

"I like the machine used; it has cool air that comes out simultaneously which slightly eases the heat/pain of the laser. My results have varied, but overall good. The best results I've had were my sideburns. If photos were taken, I promise I could have been a poster child for that treatment. Other areas are slower to show results, but I understand that."
CARLA C. - Tenafly, NJ
Customer Rating.... 4.6

"I see results overall. It is a bit frustrating that I still have some hair left. It is interesting that some areas are better off than others."
LIZ G. - Ridgefield, CT
Customer Rating.... 4.9

"Neerja the technician that has been treating me is great. She takes her time and explains every step to the treatment. I am on my second treatment on multiple areas and I am pleased with the results. There is less hair growing back."
NOELIA A. - New York, NY
Customer Rating.... 5.0

"DARCEY PROVIDES A GREAT EXPERIENCE EVERY TIME I GO FOR MY TREATMENT. SHE IS JUST WONDERFUL AND IS A PERFECTIONIST WHEN DOING THE TREATMENT. SHE REALLY TAKES PRIDE IN HER WORK AND THE RESULTS SHOW."
IRENE C. - Stony Point, NY
Customer Rating.... 5.0

"The technician was very professional, thorough but quick."
KARINA S. - Menlo Park, CA
Customer Rating.... 4.1

"I am so happy with the results. It has changed my life. I would really like it if you offered treatment for varicose veins."
MELANIE P. - Port Jefferson Station, NY
Customer Rating.... 5.0

"The result was amazing. It really passed my expectations!"
EDMAR G. - Bronx, NY
Customer Rating.... 5.0

"very satisfied with lower leg removal. facial not as much."
KARLA K. - Port Chester, NY
Customer Rating.... 3.9

"Everything that I have experienced with this clinic has been spectacular. From the advancement of the equipment to the professional technicians. The results have been slow but steady and noticeable. The technicians have been nothing short of spectacular."
LOUIS P. - Clifton Park, NY
Customer Rating.... 5.0

"Great results. My sessions are quick."
ELNARA A. - Monsey, NY
Customer Rating.... 5.0

"The staff are very knowledgeable on hair removal. I can not say in words how happy i feel comfortable that they ask how you feel of the results how the staff looks over the areas that need treatment plus they make me feel at ease."
CANDICE P. - New York, NY
Customer Rating.... 5.0

"The treatment itself was not long- 10 to 15 minutes. At first I did not understand that the results of hair removal would take some time, but i am completely happy with the outcome now."
CANDICE P. - New York, NY
Customer Rating.... 5.0

"I like the machine that they use cuz i don't really feel pain."
PATRICIA D. - Corona, NY
Customer Rating.... 5.0

"More than expected assistant manager Ting Lin A+ effort, helped I got 70% off also. Session was painless and tell you the truth relaxing that I almost fell asleep. "
ZAIN Y. - East Meadow, NY
Customer Rating.... 5.0

"EVEN WITH THE NEWEST OF TECHNOLOGY, I STILL HAVE TO APPLY NUMBING CREAM, ESPECIALLY THE BIKINI AREA AND LOWER LEGS. OTHER THAN THAT IT APPEARS TO BE AN EFFECTIVE TREATMENT. I HAD SEVERAL ALREADY AND THE HAIR IS DIMINISHING. IT IS NICE NOT TO HAVE TO SHAVE ALL THE TIME!"
CAMILLE B. - Middle Village, NY
Customer Rating.... 4.8

"The experience on the newer machine is significantly improved. I hope the results are as well. The team at ALS in New City is fantastic and part of the reason i return to that center. Sloan & Jackie are truly Customer Service focused and very appropriate as customer facing and representing the center."
FELICIA R. - Mahwah, NJ
Customer Rating.... 4.8

"I'm happy with the treatments but I did think that I wouldn't see any more hair on some areas and also the Zerona and Vela would made more difference on the results. But I still going there for laser hair removal and I LOVE the 2 ladies I've known forever (since I started the treatments) Nancy Ayello and Jenn are THE BEST. I would be VERY HAPPY if I could have few more of the Zerona treatments and a touch up on the areas I still see some hair if possible of course. I do tell all of my friends about the treatments and I think you guys are doing a GREAT JOB!!!!"
ADRIANA C. - Huntington, NY
Customer Rating.... 4.9

"Each session lasts about 30-40 mins, results are good"
LANA S. - South Ozone Park, NY
Customer Rating.... 5.0

"I really have seen the results very quickly with this package of laser hair removal treatments. Much better machine then 5 years ago."
LAURA H. - Oceanside, NY
Customer Rating.... 5.0

"I have been getting laser hair removal treatments with the Gentle Max Pro. I have very high expectations given the cost. Also, I have been told I'm a very good candidate because I have very light skin and dark hair. The weeks to follow after a treatment when I see hair returning, I get discouraged however I'm still very hopeful given that fact I have a few more visit."
GINA V. - New York, NY
Customer Rating.... 5.0

"Kenisha the aesthetician who did my laser hair removal treatment was wonderful. She's very knowledgeable, makes me feel at ease and is very thorough when doing my treatment."
GINA V. - New York, NY
Customer Rating.... 5.0

"Laser is much more comfortable than others I've tried and the results are better."
GERI B. - West Islip, NY
Customer Rating.... 5.0

"The last laser that was being used did not work for me. I am now starting to see results with the new laser machine."
MICHELLE W. - Middletown, NY
Customer Rating.... 4.7

"Staff is very good at explaining what they're doing and checking the intensity of the laser vs my pain threshold, etc. Sessions are quick."
MICHELLE R. - Fairport, NY
Customer Rating.... 4.7

"I've been treating the same area for 2 years and went through 2 different machines - I am happy to be finished."
MISTIE D E. - Bedford, NY
Customer Rating.... 4.9

"The last laser tech was amazing. Very thorough. and sweet. I will always book with her."
NIJMEH A. - West New York, NJ
Customer Rating.... 4.4

"I am glad I decided to have this done."
LINDA D. - Brooklyn, NY
Customer Rating.... 4.8

"Overall, I am pleased with the results of the hair removal from my bikini line. I may need one or two more spot treatments at the rate quoted to me. I think American Laser Skincare should offer numbing cream for the treatments."
LINDA D. - Brooklyn, NY
Customer Rating.... 4.8

"Before I share my thoughts about final results I have a few more treatments left. After all my treatments are done then I will be better able to express how I feel about it's success. However, I can say, with each visit I see less and less hair. In some areas the hair is even less coarse. I can also say the staff is very good and make you feel at ease & comfortable. I have been seeing the same aesthetician Ting for my bikini area but she happened to be out on my last visit. I was very nervous seeing another aesthetician but Kenisha made me feel very comfortable as well."
GINA V. - New York, NY
Customer Rating.... 4.0

"With each visit I see less and less hair. In some areas the hair is even less coarse. The staff is very good and make you feel at ease & comfortable. I have been seeing the same aesthetician Ting for my bikini area but she happened to be out on my last visit. I was very nervous seeing another aesthetician but Kenisha made me feel very comfortable as well."
GINA V. - New York, NY
Customer Rating.... 4.0

"The Laser hair removal is fine, although I think the White Plains facility deserves a second machine for when theirs breaks down. I was disappointed with the Vela. I tried it once, and was in too much pain when the machine reached towards my joints. It was like someone jamming nails in my knee and thigh :( I'd definitely recommend the laser hair removal though & might consider having more done. The ladies there are beyond nice & accommodating."
ANGELA G. - Yonkers, NY
Customer Rating.... 4.5

"The new laser caused my face to break out. I never had this issue with the old machine. I've stopped treatment on my face and I'm only having my underarms treated. I'm very satisfied with the overall results. I just wish my face didn't have the breakouts after the laser. Also, please note that everyone at the laser center are extremely pleasant and helpful."
SHARDA B. - Brooklyn, NY
Customer Rating.... 5.0

"Is worth it"
YESENIA D. - Brooklyn, NY
Customer Rating.... 4.2

"I purchased laser hair removal for my chest, lip, and neck area. I was skeptical at first because I had tried everything, but this feeling of waking up and not having to wax or shave the area is great. The process has been so liberating."
ELLA C. - New York, NY
Customer Rating.... 4.2

"I first started of with my under arms. The results have been great and quick! So far the results with the hair on my legs have been good too, tad slower but still good."
SIMONE P. - Elizabeth, NJ
Customer Rating.... 4.1

"Before the lasers used to be really painful. I am happy that the laser was switched to this new one. I really like the time spent in sessions, not to long. The pain is there when doing my Brazilian area, and I really like the stress balls provided."
JASMINE N. - Plainview, NY
Customer Rating.... 4.7

"I have only done laser hair removal so far and still have 4 sessions left but I am extremely pleased with the results. I wish I had done it years ago."
GINA P. - Piermont, NY
Customer Rating.... 5.0

"The treatments were okay but the machine that they used would get really hot so I had to wait sometimes in between treatments for the machine to cool down. Also the shavers were not good, I sometimes was shaved dry and that was uncomfortable."
NAZIMA P. - Highland Mills, NY
Customer Rating.... 4.6

"My experience has been great so far. I am only experiencing the new technology, which is great. Time spent could be a tad more. But it also could be the way I have hair growth."
MEETA A. - Huntington, NY
Customer Rating.... 4.9

"It has changed my life."
MELANIE P. - Port Jefferson Station, NY
Customer Rating.... 5.0

"I have seen all of the different lasers that you have used over the past year and a half, and this last treatment that I received with the 18 gauge laser on the cool max machine was by far the best for results. While it is a bit more intense than your other machines I am very happy with the result that I received from this last treatment."
LOUIS P. - Clifton Park, NY
Customer Rating.... 5.0

"I don't have any complaints I am seeing more results"
MARIE NICOLE T. - Flushing, NY
Customer Rating.... 5.0

"First I was nervous I thought I spent too much. First few weeks it was stubbly now it is great. Barely any hair yet."
LAUREN T. - Pearl River, NY
Customer Rating.... 5.0

"Treatment is awesome and no pain and I am seeing some results."
SUBREENA P. - Jamaica, NY
Customer Rating.... 4.8

"FINALLY there is a laser for hair removal that WORKS!!! As well it is less painful and does not require that annoying gel for conductivity."
JANET D. - New York, NY
Customer Rating.... 4.4

"Results were good and service was thorough."
ALEXANDRA A. - Leonia, NJ
Customer Rating.... 4.2

"Everything has been fine."
LITIKA D. - Greenlawn, NY
Customer Rating.... 4.8

"I have no problems, I don't get red or anything. I feel pretty well about my results. On my face I am very happy."
JILL G. - Huntington Station, NY
Customer Rating.... 5.0

"No improvement everything was great"
KATHIE M. - Hackensack, NJ
Customer Rating.... 5.0

"I really like the new laser. The old laser was very slow. I have seen an 85% reduction."
DONNA E. - Baldwinsville, NY
Customer Rating.... 4.6

"Results are amazing I am very happy. I am middle Eastern I was not sure it was going to work. "
REBECCA N. - New York, NY
Customer Rating.... 4.3

"There is a girl Niraja, she is wonderful. I always ask for her."
REBECCA N. - New York, NY
Customer Rating.... 4.3

"Kenisha was wonderful. She explained everything before starting and allowed me to adjust the levels if the pain was too much."
DANA T. - Brooklyn, NY
Customer Rating.... 4.7

"The laser treatment took a lot less time than I expected. The staff member Kenisha was wonderful. She explained what was going to happen before she started and when she started on a new area, she would do one spot and ask me if it was ok."
DANA T. - Brooklyn, NY
Customer Rating.... 4.7

"I really like the new lasers they are amazing. The recovery time is not a problem, it is an in and out service. "
JOSHLENE S. - New York, NY
Customer Rating.... 4.2

"I think overall the staff members were friendly. I did have a new person doing my treatments each time, it was fine."
ERIK B. - Buffalo, NY
Customer Rating.... 4.3

"I think the recovery time was great! I did expect more hair to be gone after my treatments. I do like the new laser, it's much better."
ERIK B. - Buffalo, NY
Customer Rating.... 4.3

"I have had one session only and it was great!!! "
SHANNON S. - Bronx, NY
Customer Rating.... 5.0

"Everything is good so far"
ASHLEY G. - Oceanside, NY
Customer Rating.... 4.5

"Everything is working very well, it's working just like how it's supposed to."
ELIZABETH S. - Brooklyn, NY
Customer Rating.... 4.8

"This is my first time going through this type of procedure for my upper lip and underarms and I do notice a difference."
DANA G. - Schenectady, NY
Customer Rating.... 5.0

"The new machine is great. The hair removal is a lot more efficient on the new machines."
DONNA M. - Little Falls, NJ
Customer Rating.... 4.6

"I've gotten some results. I have to be more consistent going in."
NORBERTO R. - East Meadow, NY
Customer Rating.... 4.7

"The location that I go to just got 2 new lasers in the office and they work 100 percent better then what they were using before."
MARK S. - Valley Cottage, NY
Customer Rating.... 4.8

"My results have been very good, although I still had to purchase a lot of spot treatments after my 2 year unlimited treatments."
MARIANNE S. - Congers, NY
Customer Rating.... 4.3

"From my experience the results are good for a while but the longer you wait before your next treatment the more hair regrows. My results were a little different than what I expected."
MIKE N. - New York, NY
Customer Rating.... 3.7

"I'm happy. Hopefully the ends results will be good."
DANIELLE Z. - Great Neck, NY
Customer Rating.... 4.7

"Everything was good"
TOM M.
Customer Rating.... 4.6

"It definitely worked. I am happy with the results. My summers are a lot easier. The last time I went I had a treatment using the new machine it was great."
HEATHER B. - Bayville, NY
Customer Rating.... 4.9

"So far, I am grateful for the speed and accuracy of the treatment. The staff at the Plainview, NY has been great."
JENNIFER S. - Amityville, NY
Customer Rating.... 5.0

"clinic staff is really generous and skilled, from the initial visit till now there is a visible change but still need more visits and sessions. Let's see the end result, hope for the best. thank you."
SHAGUFTA S. - Waltham, MA
Customer Rating.... 3.6

"I was very pleased with the results after my 10 treatments and have had very minimal reappearance of the hair."
BEVERLY *LAP* B. - Rensselaer, NY
Customer Rating.... 4.5

"good results, but it takes time. Not all technicians are equally professionally prepared to deal with customers. Call back and appointment reminder calls are not prioritized."
FABIO P. - New York, NY
Customer Rating.... 4.5

"I am happy about my laser hair removal treatments that I have almost completed. I will need to purchase additional treatments for maintenance, which was quoted to me to be at reasonable price. Thank you"
KATHERINE A. - Brooklyn, NY
Customer Rating.... 4.8

"Jackii at American Laser is a gem! She is professional and knows about skincare. She is always available for questions and suggestions for future treatments."
KATHERINE A. - Brooklyn, NY
Customer Rating.... 4.8

"I love the new laser!! Unfortunately the hair still grew back, I would like the laser to work better."
RAFAELA O. - Bloomingdale, NJ
Customer Rating.... 3.7

"They were clear on how the procedure works and why it would take 6 sessions."
ANDREW W. - Seattle, WA
Customer Rating.... 4.2

"She was fast and not so painful! Loved her!"
MICHELLE G. - Manorville, NY
Customer Rating.... 5.0

"Bobbi is wonderful and Maria is wonderful and makes me feel comfortable."
DENEL B. - Pattersonville, NY
Customer Rating.... 5.0

"Hair is almost all gone!!"
DENEL B. - Pattersonville, NY
Customer Rating.... 5.0

"I have been seeing Darcy each visit...she is amazing and Sloane made the process very easy."
MAURA D. - New City, NY
Customer Rating.... 5.0

"The staff at this center has become my family. If it were not for the lovely ladies at the White Plains location, I would have sought another solution for hair removal. "
ALEXANDRA D. - Dobbs Ferry, NY
Customer Rating.... 3.7

"new machine is awesome - no discomfort at all - loved it."
THERESA F. - Levittown, NY
Customer Rating.... 4.6

"The staff in this location are very professional and friendly. My technician is wonderful."
THERESA F. - Levittown, NY
Customer Rating.... 4.6

"why isn't this survey asking question about the staff? I will take this opportunity. For the most part the staff is really great. "
LISA K. - Troy, NY
Customer Rating.... 3.9

"it was as explained during consultation."
JANNIA R. - Brooklyn, NY
Customer Rating.... 4.8

"not too painful, excellent staff, very short session. The results were noticeable to my husband. we were both pleased."
JANNIA R. - Brooklyn, NY
Customer Rating.... 4.8

"Everyone was just so warm and inviting. They answered all of my questions, made me feel extremely comfortable & worked things out to my specific needs. Shy, self-conscious person that I am, I never had time to feel uncomfortable! I thank them for that."
ANGELA G. - Yonkers, NY
Customer Rating.... 4.9

"The 2 treatments I just had went VERY fast. The first was around 10 minutes, the last was around 15-20. After only my 1st treatment I noticed some definite changes. I'm glad I had the courage to give it a try. The staff is just amazing. Everyone has been so kind, patient & wonderful to be around. "
ANGELA G. - Yonkers, NY
Customer Rating.... 4.9

"I had a complimentary session using the new laser for the first time. The results were immediate and long lasting. "
ROSEANN S. - Smithtown, NY
Customer Rating.... 4.8

"Really like the new gentle pro laser. My technician was very good on last visit."
BRYN P. - New York, NY
Customer Rating.... 4.5

"I really like how short the treatments are"
LYDIA M. - Chicago, IL
Customer Rating.... 3.8

"Approximately 80% of the hair in the laser treated areas are gone :)"
VASANTHA T. - Brooklyn, NY
Customer Rating.... 5.0

"Zorina Bacchus - staff member - has maintained the highest level professionalism and customer care. "
VASANTHA T. - Brooklyn, NY
Customer Rating.... 5.0

"I have been a client since 2010, started with bikini, then added under arms and then added legs. I put my account on hold for the summer and will likely resume in the next month or so with treatment. I have seen a good amount of hair loss but it definitely takes more treatments than I expected. I've noticed in the last year that the clinic began using a better laser that was more powerful and didn't need all of the goopy gel. I have only had two treatments with that machine so far but I hope that it provides me with more lasting and permanent results. "
NATALIE R. - Trabuco Canyon, CA
Customer Rating.... 3.7

"I LOVE this new laser machine. I haven't had any laser treatments for maybe 2yrs, and the main reason I haven't come back was because I remember it being so painful. My friends used to ask me how laser treatments were, and I would be honest and tell them it hurt. They used to tease me and say, "Have fun at your pain session." But this new machine has changed that completely. I am now telling everyone that it doesn't hurt!"
CARLA C. - Tenafly, NJ
Customer Rating.... 5.0

"The staff I've always had at this location (New City) has always been great"
CARLA C. - Tenafly, NJ
Customer Rating.... 5.0

"The waser was very through and friendly. The receptionist was as well"
SHANNA G. - New City, NY
Customer Rating.... 4.0

"As always Sloane is so polished and professional. "
VILMA V. - Pomona, NY
Customer Rating.... 4.6

"Just tried new hair removal machine for a touch up and it was wonderful. "
VILMA V. - Pomona, NY
Customer Rating.... 4.6

"results are good but far too expensive compared to many other laser centers now. Also too much up-sell. "
BETTY L. - New York, NY
Customer Rating.... 2.5

"The most recent laser hair removal technology produces significantly better results than the previous equipment available."
SUSAN G. - Rochester, NY
Customer Rating.... 4.0

"Excellent staff, service and equipment, exceeded my expectations"
MARWA M. - Brooklyn, NY
Customer Rating.... 5.0

"As long as I'm a client at american laser skincare, I want and I expect to get every hair folicle off my chest and abdomen. Meaning I want to have smooth skin all over my body. I enjoy receiving laser hair removal treatments, its the best. So therefore, I've been a loyal client of american laser skincare for the past 6 years and 4 months since April 30, 2007."
RICARDO F. - Astoria, NY
Customer Rating.... 5.0

"My laser hair removal technician Kenesha has been doing an excellent job on my treatments. She's been on top of my treatments since I first met her at american laser skincare in January of 2013."
RICARDO F. - Astoria, NY
Customer Rating.... 5.0

"Everyone was very nice and friendly at wach visit. Very knowledgeable. Explained what they were doing. Results are good. Some minor hair growth. "
DAWN G. - Voorheesville, NY
Customer Rating.... 5.0

"The aesthetician Kenisha was great. She made me feel very comfortable and seemed very knowledgeable in laser hair removal."
GINA V. - New York, NY
Customer Rating.... 5.0

"The aesthetician Kenisha was great. She made me feel very comfortable and seemed very knowledgeable in laser hair removal. I would like to be seen by her again."
GINA V. - New York, NY
Customer Rating.... 5.0

"I love my laser hair removal treatments. I have seen a significant improvement with my ingrown hair problem since beginning my treatments last year. I have since purchased 6 additional treatments for a low cost of $160, 4 micro and 4 peels for $299. I love the service I receive and look forward to continuing my treatments."
KEISHA K. - Arverne, NY
Customer Rating.... 5.0

"The progress has been slower than expected. We have been going regularly for almost 2 years now and still have to shave frequently, although the hair grows in much thinner now and shaving is easier. The laser process has improved greatly over the last year or so with the new laser and not having to use gel anymore. "
JOHN C. - Westwood, NJ
Customer Rating.... 4.0

"I haven't seen much improvements"
LIANA B. - New York, NY
Customer Rating.... 1.8

"I have not completed the treatments so, that's why I can't tell you how satisfied I am with the results. I'm half way through and still see some hair growth on my upper lip. Can't wait for the day I no longer see hair. The personnel at the office are very kind. I would like to talk about Botox in the future."
SUE K. - Elgin, IL
Customer Rating.... 4.4

"Everything was great from the courteous, professional, caring service to the wonderful laser session."
KIMBERLY L. - Yonkers, NY
Customer Rating.... 5.0

"Results were as expected. I understand some areas are more stubborn than others. I didn't need any recovery time."
SHARDA B. - Brooklyn, NY
Customer Rating.... 4.5

"New laser machine was quicker and less painless"
CHRISTINA S. - Staten Island, NY
Customer Rating.... 4.6

"Ting was very helpful "
CHRISTINA S. - Staten Island, NY
Customer Rating.... 4.6

"First visit was great. Everyone was so nice. Don't see results yet, but confident there will be."
CHELSEA B. - Brooklyn, NY
Customer Rating.... 4.3

"I travel 182 miles to american laser skincare! That should say it all! Excellent Staff!"
KATHY V. - Latham, NY
Customer Rating.... 4.8

"I'm very pleased with the laser hair removal and impressed with the new machine. I tried the e matrix but didn't see much change. It's been over a year since the treatments."
KATHY V. - Latham, NY
Customer Rating.... 4.8

"All of the staff is amazing, nice, helpful and make you feel at home."
MICHELE C. - Huntington Station, NY
Customer Rating.... 4.6

"The American Laser Manhasset Staff are all very pleasant."
VANESSA V. - Flushing, NY
Customer Rating.... 4.0

"first treatment was painful because is something new to the body. But my second treatment was not so bad. I saw results from the first treatment in some areas of my bodies more than other but that is normal. Hopefully with the rest of the sessions all of the hair is completely gone. 4 sessions to go :-)."
SIUL C. - Bronx, NY
Customer Rating.... 4.8

"The Staff was great at the White Plains Location. I must say that the fact that they tried really hard to keep a conversation with me during my first session made the process so much easier. Like i said first session was painful but the conversations and their initiative to make it comfortable made it so much easier"
SIUL C. - Bronx, NY
Customer Rating.... 4.8

"The staff have always been friendly and proficient treatment providers."
CATHERINE S. - New York, NY
Customer Rating.... 3.2

"The new laser machine is great and the sessions are quick"
STEFANIE T. - Ossining, NY
Customer Rating.... 4.2

"I am very please with my current results in all treatment areas but one. I have reached my desired results for the following areas: lip, underarms, abdomen, and upper and lower leg. The only area I have not reached my desired results is my bikini area. I think this has a lot to do with the fact that the machine that was used at the beginning of my treatments was much more effective then the machine that was used for the majority of my treatments. The initial machine that was used on me had cold air that was constantly blowing which made the treatment more tolerable. The next machine that was used did not have this feature and doubled the level of pain. I have intentions of purchasing a new series of treatments with the machines that are currently being used since they also decrease the level of pain and seem to more effective then the ones they replaced."
CHRISTINA K. - Blauvelt, NY
Customer Rating.... 4.6

"There are two staff members that currently work at the facility that are very competent: Sloane Farber and Melissa Franchio."
CHRISTINA K. - Blauvelt, NY
Customer Rating.... 4.6

"absolutely loved the plainview, ny branch! also liked the upper west side location but plainview went above and beyond"
SABEEN R. - New York, NY
Customer Rating.... 4.3

"I definitely needed multiple treatments - but once I went through about the 4th one, I started seeing better results"
JONATHAN (SABINA) B. - Garwood, NJ
Customer Rating.... 5.0

"Sabina is great and cares about the people that come to her for treatment."
JONATHAN (SABINA) B. - Garwood, NJ
Customer Rating.... 5.0

"I went for 2 whole years to American laser to have my hair removed. As they promised me that my hair would be removed - I still have hair everywhere. I was excited because my armpits stopped growing hair completely for a good few months. Then once I finished my treatments - about a month afterwards it all came back. It was all a WASTE of time and money and I am soooo sad about it. I would never recommend this place to anyone. If anything I would tell them to avoid going there."
LAURA C. - Pound Ridge, NY
Customer Rating.... 0.2

"I wish the results were faster and the services less expensive. The staff is very friendly and professional!"
AIMEE B. - Northport, NY
Customer Rating.... 4.8

"I like the new laser so much more. The laser that was used when I first started in 2011 was very slow and kinda painful. I"ve had very good results over these two years on my bikini line. I just started getting my lower legs done. I also buy the same pkg. for my daughter, so she's had these services too. I would reccomend this to anyone I knew. I just wish It had been less expensive. I have trouble justifying the expense. I would go on to get other areas done, but I can't. Oh Well!!"
BETTI H. - Bellmore, NY
Customer Rating.... 5.0

"I am very impressed with my laser hair removal, especially my underarms. I am officially carefree! I had many years of trouble with course hair growing in all directions."
PATTI R. - Springfield Gardens, NY
Customer Rating.... 5.0

"Excellent "
JENNY F. - Bronx, NY
Customer Rating.... 5.0

"Excellent service "
JENNY F. - Bronx, NY
Customer Rating.... 5.0

"I've been going for the past 2 years every month and still have to shave everyday. There is still hair grown and I thought I would have been gone! "
ANGELICA P. - Rochester, NY
Customer Rating.... 3.3

"I was very happy I saw results right away"
JOSEPHINE S. - Spring Valley, NY
Customer Rating.... 5.0

"Regardless of how thorough the technicians are, I have repeated hair growth in one area."
LAURIE L. - Tappan, NY
Customer Rating.... 4.0

"The Zerona treatment is wonderful. I have seen the best results and have lost weight and inches. I have gone down 2 dress sizes as well. Family and friends notice how much weight/inches I have lost and it is so nice to hear people commenting on how great I look! There is no pain what so ever and no recovery time which is another amazing aspect of the Zerona treatments. "
NATALIE H. - Brockport, NY
Customer Rating.... 5.0

"I love it. I feel clean and no worries before attending any occasion. Thanks to the new laser machine which is faster without cool gel. "
JASWINDER S. - Saugerties, NY
Customer Rating.... 5.0

"Quick, efficient and easy. Monica is quite the pro!"
STEPH B. - Rochester, NY
Customer Rating.... 4.9

"Everything went smoothly and effortlessly. Sloane Farber was exceptional with details and Darcy was thorough and explained everything during treatment. I was beyond happy!"
SARI A. - New City, NY
Customer Rating.... 5.0

"I was pleasantly surprised at how quick the session was. I was informed step by step by the technician. She was very calming and very thorough. "
SARI A. - New City, NY
Customer Rating.... 5.0

"Best aspect: I was always in and out of my appointments very quickly. Recovery time: After the first session, I healed quickly after each treatment. "
JULIE M. - Albany, NY
Customer Rating.... 3.8

"The treatments I had with the New City NY, American Laser have exceeded my expectations. The laser hair removal has freed me from having to shave. The Photo-facial, Skin Tightening and Microdermabrasion has improved my complexion. The injectables have taken years off my appearance. The facility is a well managed and professionally maintain office. I am very please with New City American laser and will continue to use their services."
ESTELLE S. - Mahwah, NJ
Customer Rating.... 5.0

"Next week complete my 2year (once a month) service for the hair removal of my upper and lower lip area. Regretfully there is a significant amount of hair that continues to appear even after so many treatments. I was not exceptionally hairy and was informed that all will be gone after treatment package with possible once in a while touch appointments. I don't see this as being the case since I currently have hair that grows in the treated area for removal at each months session. I am not particularly happy with the end results. It was far less than I expected."
LAURA E. - Merrick, NY
Customer Rating.... 2.7

"I've had laser done for many years in different areas of my body. I first used them when the lasers first came out and had very good results. This is the first time I am using the new lasers so I expect the results to be even better. The first time I used them I had my face done. I still have a few hairs that grow back in, but it is nothing like it was before."
ANNA H. - Astoria, NY
Customer Rating.... 4.9

"everyone was very professional and nice"
BEVERLY *LAP* B. - Rensselaer, NY
Customer Rating.... 4.9

"The sessions were very short and virtually painless and the desired results were obtained."
BEVERLY *LAP* B. - Rensselaer, NY
Customer Rating.... 4.9

"It was fast and mostly painless"
PATRICIA R. - East Northport, NY
Customer Rating.... 5.0

"I only received three treatments due to my deployment but I can't wait to go back because I love the results so far. My skin looks great."
JENEEN S. - Puyallup, WA
Customer Rating.... 4.6

"I was surprised at how painless and quick the session was. I have great expectations of this treatment."
SOPHIA T. - Middletown, NY
Customer Rating.... 4.6

"I had three areas done, lip bikini line and underarm. After two and a half years of treatment, I still need to shave my underarm every day to every other day. I was pleased with the bikini line and lip results, although very dissatisfied with the underarm results."
KRISTEN E. - Wantagh, NY
Customer Rating.... 3.4

"it hurts. I have sensitive skin but once it's over I'm very pleased."
MICHAEL W. - New York, NY
Customer Rating.... 4.1

"Session length good, new laser better than previous"
RACHEL Y. - Rensselaer, NY
Customer Rating.... 4.2

"I have had my first treatment and I feel better already. I notice a slower hair regrowth already. I have a tendency to get ingrown hairs of my face. I can't wait for future treatments so I can feel better than ever. Thank You."
BEVERLY R. - Sacramento, CA
Customer Rating.... 4.9

"The new machine was so much better."
IRENE C. - Bay Shore, NY
Customer Rating.... 4.0

"Sure wish I could have had a treatment the day of the consultation, but it wasn't possible. The first treatment is now scheduled within the month."
SUE K. - Elgin, IL
Customer Rating.... 4.8

"I started treatments 2 years ago. The current equipment is so much better, not painful and far more effective. The woman who did the last treatment was very professional and very effective. I am considering another package for more laser treatments because of this experience."
LAURA L. - New York, NY
Customer Rating.... 5.0

"Taking too long to get results. I am 4 years in treatment. This is the last 2 visits at American Laser"
RACHEL EXPIRED L. - Queens Village, NY
Customer Rating.... 2.1

"The new laser machine is amazing, no pain and the results are fantastic"
CATHY D. - Massapequa Park, NY
Customer Rating.... 5.0

"I have been going to American Laser for over a year and I am seeing results, but not enough. I feel like I should see more results at this point in my treatment. The new machine they have is much quicker and It's more convenient because I'm not there for an hour just for laser and It's now gel-less so It's cleaner. "
MARIAN M. - Yonkers, NY
Customer Rating.... 4.6

"I thought I would've had better results by now. I like the new laser machine much better, It doesn't hurt as much when turned on a higher setting, & I don't get the spasms in my neck, when my neck is being done."
ANNAMARIE L. - Hudson, NY
Customer Rating.... 4.8

"The staff was very friendly easy going. The actual tech went slow with me, and double checked with the nurse practitioner as we went to make sure everything was ok. Upon rescheduling the same tech walked out with me and let the other staff know when rescheduling she would do it, so I maintain the remaining appointments with someone who knew how I was reacting and needed to go slow. Couldn't be happier. Already see results too."
KIM M. - Aurora, IL
Customer Rating.... 4.7

"the new machine is WAY better than the last... ie not so painful, and i really feel it'll take less sessions to become hair free! "
HELEN A. - New York, NY
Customer Rating.... 4.2

"I think it is a great experience. I wish I had done this couple years ago. I like how they schedule appoint according to my schedule. I would strongly refer their service to any of my friends."
SONAMJEET K. - Renton, WA
Customer Rating.... 3.9

"I was told that no one was documenting my skin type which means I may have received different treatment each visit. Some people shaved the area, some people did not shave and there were inconsistencies in responses when I asked if I should shave or trim before the visit. I did not see anyone washing their hands in the rooms. I have never seen a doctor for evaluation of my skin, only assistants in which I question their knowledge of the product they are using. "
KATHRYN C.
Customer Rating.... 2.3

"The results great! As an African-American woman I have been searching for a laser that would work with my skin for sometime. I found it! :)"
ARRIN H. - Silver Spring, MD
Customer Rating.... 4.4

"Great service! Was very comfortable and well informed me of the procedure and pricing. I already had my first treatment the day after the consultation and everything went great"
LATRIECE D. - Northpoint, MI
Customer Rating.... 4.8

"The new hair removal machine is more user friendly. The pain associated with hair removal has significantly reduced. I look forward to my next session."
VASANTHA T. - Brooklyn, NY
Customer Rating.... 5.0

"New laser machine is great!"
LINDSAY P. - Central Islip, NY
Customer Rating.... 4.7

"I enjoy the new laser that is less time consuming, less painful & less messy (no gel)."
CARRIE A. - Watervliet, NY
Customer Rating.... 4.8

"The cryogenic machine that was recently provided to the facility I go to has yielded rapid results. It's unfortunate that this machine wasn't invented or available sooner."
MARY N. - Poughkeepsie, NY
Customer Rating.... 3.7

"The Alex machine is the best, I'm just bummed that I only started using it recently. Results are coming in after the 2nd treatment and I'm hoping that my remaining sessions are all booked on that because I think that it may prove to have lasting changes/results."
ASHLEY L. - New York, NY
Customer Rating.... 3.9

"It was great I went to another company and the laser treatment was very painful. This laser was a lot less painful. Very happy with treatment."
ANGELA R. - Port Washington, NY
Customer Rating.... 5.0

"I was told all of areas would be hair free, as the machines were changed the results improved. I wish the newer machines would have been used from the start."
KARINA T. - Brooklyn, NY
Customer Rating.... 4.8

"Great experience with the new machines... much faster and less painful."
MICHELLE G. - Spring Valley, NY
Customer Rating.... 5.0

"New laser machine is quick and effective"
MARY L. - Woodside, NY
Customer Rating.... 3.8

"The yag laser is better than the ones that were used before. It's supposed to give you quicker results and I do see a difference with that laser, but I haven't reached my ultimate goal yet but hopefully with time I will get there."
DENEIL L. - Ossining, NY
Customer Rating.... 3.4

"They used the new laser equipment that is not painful. The session for all my body is just 40 minutes. The results are satisfactory."
YNGRI E. - Spring Valley, NY
Customer Rating.... 5.0

"Newer laser equipment is yielding a better result."
ANASTASIA R. - Mount Vernon, NY
Customer Rating.... 4.3

"New machine is much faster, more efficient, less painful, less messy & has better results than previous machine"
JOHN C. - Westwood, NJ
Customer Rating.... 4.7

"All of the staff were very friendly and welcoming. I was a little nervous on my initial, but soon felt extremely comfortable. They went over everything with me regarding the procedure and were very informative. They made sure I understood everything and took the time to answer any questions I had. I can't think of anything that they could have done better! I'm very happy with the service that I have received so far. I guesstimated the amount of purchase and date of purchase - sorry! Also, I am pleased with the results so far, but have only had 3 treatments so far."
CAROLINE S. - Hemet, CA
Customer Rating.... 4.5

"the experience has been a good one in terms of the people that work there, the facility. However I was hoping by now I would have completed the visits as I was told it could be as few as six sessions to complete the process and I'm at about 13 or 14 and still have to continue going"
NANETTE F. - Young America, MN
Customer Rating.... 3.8

"Love the new lasers. Very quick, less messy with no gel, and no pain!"
SALLY C. - Bronxville, NY
Customer Rating.... 4.5

"When I originally came into American Laser, I was told that the length of time would vary depending on skin and hair type, although I did not imagine it would take this long to be hair free, the introduction was a little deceptive. The latest treatment I've gotten was the least painful of all and it felt much cleaner without all of that gel."
FRIEDA W. - Brooklyn, NY
Customer Rating.... 2.5

"My 2 most recent sessions have been with a new laser which delivers a cold (cryogenic) blast with each laser pulse. This is a HUGE improvement over using the cooling hose and the ultrasonic gel. "
KATHRYN F. - New York, NY
Customer Rating.... 2.4

"The new Laser is amazing & I recommend it to my friends"
MERIDITH S. - Albany, NY
Customer Rating.... 5.0

"Firstly, the staff have all been terrific - polite, friendly, helpful. I have been coming for monthly treatments for a year. Two sessions ago, I began receiving treatment with a new laser, which I think may be speeding up the process. But overall, I have found that it has taken much longer than I was led to believe, and is still not finished. Also, as I was told, the laser doesn't remove white hairs, but it seems to have made mine thicker and spikier. The bottom line is that I still need to shave my face more or less every day, so the whole process has not really freed me."
SUE W. - New York, NY
Customer Rating.... 4.4

"The treatment is going well except I seem to break out with pimples after."
SUE D. - Spencerport, NY
Customer Rating.... 5.0

"I was originally dissatisfied with my results. I have been there for over 4 years and do not like my results. Exp was very painful. I just recently went and had exp with the new laser. Staff highly recommended it and it was not painful. Looking forward to better results. "
PARMINDER K. - Manhasset, NY
Customer Rating.... 3.7

"Hair loss has not been up to my expectation and there has been so much turn with the management staff that promises that were made to me haven't been upheld which has been really disappointing."
NIKITA P. - San Francisco, CA
Customer Rating.... 3.4

"So far I have seen great results from the new laser. The treatments have been much faster with the new laser. The bikini and underarm have done well so far. There has been little regrowth. The results were so positive that I purchased another package. I am hoping for results that are just as good."
LIZ G. - Ridgefield, CT
Customer Rating.... 5.0

"Very pleased that treatment does not take long... easily fits into my schedule. No pain or discomfort during or after treatment."
KATHRYN F. - Levittown, NY
Customer Rating.... 5.0

"Results are very slow even after 2 years+ visit. I am still in need of more visits to get rid of all the hair."
SADIA I. - Jackson Heights, NY
Customer Rating.... 3.5

"Results with new laser are great!"
JACQUELINE C. - Schenectady, NY
Customer Rating.... 5.0

"Not quite as painless as was indicated."
LISA H. - Yorktown Heights, NY
Customer Rating.... 4.5

"I started out with the old machine and it took over 2 hrs to get my full body done but with the new machine it takes less time, it's less painful and I see better results :)"
INA Y. - River Edge, NJ
Customer Rating.... 4.3

"I am very happy that the candela laser is being used. Laser treatments do not hurt so much and it makes having this type of treatment so much better. I used to dread the treatments because my hair is very coarse and I am a darker skin tone. Now I am very pleased "
TASHANA M. - Kew Gardens, NY
Customer Rating.... 4.1

"i was very happy to see that laser treatment improved so much by introducing the Kry gel laser. The treatment is now totally painless, faster and clean. Hopefully the overall result will be better also. So far I'm very happy with the results i have a few hair growing instead of a full leg covered with hair. By the end of the treatment it will be all gone. it is a wonderful thing.No more waxing, shaving, just carefree summers :) Thank you guys "
GEORGIA N. - Merrick, NY
Customer Rating.... 5.0

"Adele was very personable. My experience with the vela shape was a bad one since the head was shocking me, and I didn't feel I gained the best results even though I regularly watch my diet and exercise. I am also getting laser hair removal and it has worked great so far."
GABBY T. - El Paso, TX
Customer Rating.... 3.8

"The newer laser I feel has a much better result and I wish they started me with that one"
JONATHAN (SABINA) B. - Garwood, NJ
Customer Rating.... 4.7

"I am not seeing any results with the fotofacial or the skin tightening and I have been coming for monthly treatments over the past 4 months. I do see immediate results with the laser hair removal of my underarms and am very happy with that treatment."
RAINA S. - Rochester, NY
Customer Rating.... 3.9

"Did not get the results I was anticipating with the body shaping. Also, taking a LONG time for the hair on my chin to disappear. The laser hair treatments on my bikini are working great and I do love the glycolic peels."
DEBORAH B. - Williamson, NY
Customer Rating.... 3.7

"Vela was very painful bc of loose skin from pregnancy. The skin kept getting caught. Also, the tech at that time (spring 2012) was very lax. This was corrected by management. The photo facials and microdermabrasion have been great for my skin acne and rosacea. Skin tightening was great when I could afford it. Laser hair removal on old machines was painful but the new machines are truly incredible and effective!"
JENNIFER H. - Oakland Gardens, NY
Customer Rating.... 4.5

"Type of equipment - very good. Length of session - appropriate. Results vs. expectation - excellent. Operators are very caring and thoughtful, and efficient and well trained. Mostly great experience. The only thing that I haven't had a good experience with was the initial session and the price calculation. There was no transparency about it (I was told I was getting 50% off, and the rates seemed much higher than what my friend who referred me had paid 4 years ago. I asked for the standard rates (pre 50% discount), and was told that "it depends on what I get"...so basically wasn't given the pre-discount rate, which all appeared like the 50% off was a myth. And right through (and until now 5 months later), I get the feeling that I was being taken for a ride on the prices..."
ZAINAB A. - New York, NY
Customer Rating.... 4.0

"I like the new machine. I purchased the same treatment area in the past with limited results. I am hoping that with this section of treatments, that I will no longer have hair."
WILLIAM G. - Lynbrook, NY
Customer Rating.... 3.5

"I like the new machine for hair removal. It takes less time."
BARBARA M. - West Sand Lake, NY
Customer Rating.... 4.5

"The new laser machine is AMAZING!! I have had more results in 3 session of the new machine, compared to over a year worth of sessions with the old one. I also saw no results with the Vela, but plan on trying the Verona. "
JOIE A. - Stamford, CT
Customer Rating.... 4.1

"New laser is much more effective."
LESLIE S. - Rochester, NY
Customer Rating.... 4.3

"I love the new laser in the Huntington location. It is almost painless, faster, and less messy (previous one used gel)."
TARA M. - Nesconset, NY
Customer Rating.... 4.6

"The old laser was MISERABLE!!!!! Especially with burns and the sticky gel and VERY MINIMAL results. I JUST got to try the new laser last night...SO much better!!! and quicker!! No I am very anxious to see what the results will be like!"
JANET D. - New York, NY
Customer Rating.... 3.9

"The new equipment is working great! It is a great improvement over the old machine. It has much better results."
PAM M. - Spencerport, NY
Customer Rating.... 5.0

"Everything was great. The office was close by and convenient. I got scheduled very quickly at the time I requested. Everything was thoroughly explained. The procedure itself was remarkably easy with no after effects---it would be easy to forget I even had anything done."
JIM B. - Venice, CA
Customer Rating.... 5.0

"Very please with the results especially the new laser. The results from treatments with the new laser are great!"
MICHELLE LOUISE M. - Rochester, NY
Customer Rating.... 4.4

"After 5 treatments, I am still getting so much regrowth on my lower legs! I expected better results!"
LORI B. - New York, NY
Customer Rating.... 3.9

"The treatment itself was fine. The new laser at WP is very fast. I'm not sure the technicians are very thorough though... I've had many sessions and am dissatisfied with the results so far."
MARIE A. - Mount Vernon, NY
Customer Rating.... 2.6

"I have been doing hair removal for almost two years with the old lasers. they didn't work, they hurt, and i was not happy. The new lasers are excellent and are showing great results. What a waste of money and time with the old ones! I was going around telling everyone not to waste their $.. but with the new lasers, it has completely changed me "
SHEILA E. - East Rochester, NY
Customer Rating.... 4.0

"The new laser hair removal machine is amazing, less painful and faster results!"
ANGELA C. - Maspeth, NY
Customer Rating.... 5.0

"the old laser was incredibly painful, now they have updated the equipment and the new laser is a lot better. it still hurts but the pain in manageable."
ARIEL G. - New York, NY
Customer Rating.... 3.6

"Great results with very little pain. The new Gentle max laser is amazing, and the sessions are perfectly timed... not too long at all. Far exceeding my expectations so far."
JESSICA G. - Schenectady, NY
Customer Rating.... 5.0

"I think the new machine is much less painful but I do hope it is efficient in the purpose of removing the hair indefinitely. "
VANESSA D. - New York, NY
Customer Rating.... 4.0

"The treatment is less uncomfortable and faster than it was only a few years ago, and the results to date are more than satisfactory."
BERNHARD M. - New City, NY
Customer Rating.... 5.0

"New laser machine is much better than the old. Wish the cold machine was still available though. Results are good with the new machine"
BETTY L. - New York, NY
Customer Rating.... 3.7

"The new laser is way more gentle"
CRYSTAL G. - Troy, NY
Customer Rating.... 4.7

"The first laser hair removal machine did absolutely nothing. This new machine though has already shown significant improvement. It is much better."
MICHELLE C. - Woodbine, MD
Customer Rating.... 4.8

"It hurts, but it's worth it!!!!"
ANGELA P. - Pearl River, NY
Customer Rating.... 5.0

"I really like the new YAG laser. It is less painful and I am seeing results significantly faster."
CANDACE T. - New York, NY
Customer Rating.... 4.2

"I had an awful experience with management and I'm extremely disappointed! I purchased vela shape and tried it the same day that I signed the contract. Was not satisfied by it left me bruised and had no cellulite to remove. I tried to tell the manager, Christina at the time, that I. Was not satisfied and that I. Do. Not want to do it anymore and she told me that once I sign the contract then that's it. No refunds and no changes. I was devastating because now I was stuck with a treatment that. I did not want and have to pay. I've had over 14 treatments for laser hair removal and still not satisfied with the results. Additionally, I had to pay my full payment by November and since I did not pay it in full, I was charged an additional $1100! I can understand a little interest but an additional $1100. I had higher expectations and will never recommend American laser skin care to anyone!"
THEODORA K. - Valley Stream, NY
Customer Rating.... 2.2

"New laser system with cryogenic gas is much more comfortable"
BRAD B. - Saint Charles, IL
Customer Rating.... 4.0

"The new laser is so much better"
HELGA H. - Rochester, NY
Customer Rating.... 4.1

"The results were wonderful and I am so glad I checked into this. I have had 6 treatments so far and there is such a noticeable difference in my facial hair."
BEVERLY B. - Rensselaer, NY
Customer Rating.... 4.9

"I really like the results that I am getting with the laser treatment that is being offered here. I love how nice the people are here very caring and considerate."
DAYSI YANELLI R. - Santa Paula, CA
Customer Rating.... 3.8

"Very friendly and professional. A better description of the services or how large/small an area it would cover. Also, I was not aware of the referral program until I received a follow up call from Signature Forum."
MARTHA R. - Chicago, IL
Customer Rating.... 4.4

"Jen (manager) and ALL of the office staff were very friendly and helpful and explained everything thoroughly. They were very open and truthful and helped me make my decision to proceed with the procedure. Danielle did my first treatment and was extremely informative and made me feel completely at ease with a potentially embarrassing procedure (bikini hair removal). I also did a second procedure (Radiesse in cheeks) with her after our consultation and she was very reassuring even when I got nervous and stresses after the procedure due to the swelling. :-) I am extremely happy with how it looks and my husband didn't even notice the small amount of swelling on the day of the procedure. Overall it was a very positive experience and I intend to receive future services at this location based on pricing and service. I intend to recommend them to anyone interested in the services they offer."
HOLLEY M. - Severn, MD
Customer Rating.... 4.4

"I did have the procedure. The equipment seemed outdated. I felt no change to my face. This was not my first procedure. Meaning that I had received same treatment in other facility with so much results. Did not like what I got or did not get for my money. Felt cheated. Therefore will NOT return. That's a lot of money I paid for absolutely nothing! I really don't see how this can be good business. Once I walked out, I knew I would not make follow up appointment. I walked in with open mind with potential purchase of a package. One good thing was that I did not agree on full package. That would be highway robbery. "
MENEZHA R. - Yorba Linda, CA
Customer Rating.... 2.3

"Parking is tough in the small area, but I wanted to get the procedure started and ongoing so I can live with this. Anxious for the next session for the hair removal (hurry up August), they explained what they were doing and asked if I was feeling any pain or discomfort, which I felt none. Highly recommended thus far. I was ready to have this done and want the hair removed so I was able to get the 1st treatment immediately after the consultation, thanks :)"
DAVID W. - El Paso, TX
Customer Rating.... 4.5

"I haven't see any result at bikini area and it's the second round. With the peeling I been burn! and for 2 days with marks in my face. The latest bikini, also burn, and walk with precaution for 3 days!"
ITZELL R. - Naperville, IL
Customer Rating.... 2.6

"I was a little embarrassed to do this at first, but now I am glad I did. The people at American Skin Care were helpful and made me feel comfortable about getting some unwanted chin hair removed. I wish they didn't have to close their office, because I only had three appointments; but they are having me travel four hours away, to continue my appointments, without paying the rest of my bill. Thank you!"
MARY JANE K. - Redfield, IA
Customer Rating.... 4.2

"Upper hair removal, not much change. Microdermabrasion, awesome feels and looks much better. Great service!"
ROSEANN S. - Ann Arbor, MI
Customer Rating.... 3.5

"I already started my treatment, it was wonderful."
SHARON K. - Palatine, IL
Customer Rating.... 4.4

"I was leery about receiving this service but after one treatment and in a few days I immediately saw results. I think it is pricey but I am happy."
DONNA U. - Lenhartsville, PA
Customer Rating.... 4.5

"Really liked the convenience of this provider. Everyone there is nice and friendly. A bit pricy, but worth it so far."
LIBBY M. - Sacramento, CA
Customer Rating.... 3.8

"Scheduling process was easy. I was greeted promptly on arrival. Everyone was friendly and professional. I had done some research on the treatment desired (laser hair removal - upper lip), so I didn't have a lot of questions, but was reassured this was a common service. I live almost an hour from the office, and was given the option of starting treatment same day, which was a huge convenience. Christina performed the first treatment - she is very friendly, knowledgeable and helpful. I felt like I had known her longer than 10 minutes based on her engaging and fun personality. I hope my future sessions are with her. Overall, it has been a great experience so far."
KIMBERLY B. - Avon, IN
Customer Rating.... 3.8

"I have only received 3 of the treatments so far and I am already noticing results. I no longer feel the "stubble" of my facial hair. My skin feels so soft and smooth. The facility itself is very clean and the staff is very friendly and always helpful. Thank you!"
ARTRESHA S. - Westland, MI
Customer Rating.... 4.5

"The staff here were highly professional, fun and knowledgeable. The deals here are amazing, and I feel very satisfied with this service. Thanks American Laser Centers!"
AMANDA M. - San Bruno, CA
Customer Rating.... 4.2

"Megan was awesome; professional and considerate to my comfort. The price to me seems very reasonable. I'm very excited to have the laser treatment done. I've dreamed of doing this for a long time now."
KENTON F. - Lafayette, IN
Customer Rating.... 5.0

"From what I've read, the company is a leader in the field and the specialist represented the company well. The price seemed reasonable in the context of today's high health care costs."
BOB B. - Thousand Oaks, CA
Customer Rating.... 5.0

"The operator James Daniel was patient, prompt, professional, imaginative and helpful over the phone and email in scheduling my consultation. I really appreciated his help! The receptionist Irma was knowledgeable, patient, professional, genuine and simply amazing at the office. She made me feel comfortable and confident in discussing my options. My specialist Jamie was incredible! Already on my first session, the procedure was flawless. She was genuine, caring, comforting and a great support in an uncomfortable situation. She was warm and welcoming in getting me through the procedure and making sure I was happy. I look forward in completing my goals with American Laser Skincare. I am becoming a more confident person and am very happy with the procedures/business, thank you all!"
LINDA Y. - Santa Rosa, CA
Customer Rating.... 5.0

"Liked the staff and my first treatment was already done. The tech really explained everything and made me feel very comfortable."
JEANNE B. - El Paso, TX
Customer Rating.... 4.5

"They people there were all very nice. My hair removal is going slow. At first visit there was great improvements, but now there isn't as much noticeable."
CINDY B. - Anza, CA
Customer Rating.... 4.1

"i'm highly satisfied with AMERICAN LASER CENTERS. i'm so much so, that i refer other people to your place. plus i'd even be willing to do commercials for your services and place. and i'm definitely considering other areas of body to be hairless. i'm just going to wait on those other areas."
ART C. - Miami, FL
Customer Rating.... 4.4

"I was going to have the procedure until i found out that it will not work on white hair, so now I will completely forget about it until someone comes up with a solution to getting rid of white hair as well."
RICK F. - Schaumburg, IL
Customer Rating.... 3.9

"I enjoyed the consultation/conversation that I had with Loren. She made it feel like we were just talking. She explained everything very well during the signing process and I scheduled before I left. I was so excited I got in the very next morning and have already had my first treatment. I like the specialist too. She understands about my skin and actually, I upgraded my service already, adding only about $500 to my package."
KATIE S. - Stacy, MN
Customer Rating.... 4.2

"I am very pleased with everything thus far, and am in midtreatment time."
MEGHAN W. - Fort Lauderdale, FL
Customer Rating.... 4.5

"Although I have had laser hair removal previously, I found the consultation to be a waste of time. The consultant didn't look at my skin and didn't go over my answers on the questionnaire to see if the type of laser was appropriate for me. Essentially, I could have gotten what I needed (the prices for the desired areas treated) over the phone. I happened to have two other consultations with other companies on the same day, and I ended up going with the company that I thought had the best displayed experience even though the pricing was similar."
CAMILAH D. - Chicago, IL
Customer Rating.... 2.8

"The painful level of laser treatment was a little higher than what I expected. The strength of this treatment was the fact it reduced the amount of hair growth gradually."
CAYIAN Z. - Carmel, IN
Customer Rating.... 4.1

"I was looking to get laser hair removal but after considering it I am wondering if it's worth the money because much of my hair is too light."
HEATHER W. - Carol Stream, IL
Customer Rating.... 4.2

"I purchased the extended bikini hair removal and I love it so far. The staff is very nice and generally on time. I do feel the services are costly and that is why I haven't purchased others."
ERIN S. - Chicago, IL
Customer Rating.... 3.6

"Very good experience all around. While there is discomfort with the treatment, the staff were terrific. Would highly recommend to others."
CHRIS S. - Long Beach, CA
Customer Rating.... 5.0

"I am still finishing up my laser treatment but so far everything is good. I was really nervous in the beginning but am more comfortable as I have more treatments."
DANA K. - Hartland, MI
Customer Rating.... 3.6

"I already mentioned this procedure in this office to my sister in law. She would very much like this for her teenager son."
LORETTA M. - Carol Stream, IL
Customer Rating.... 4.9

"I had three contracts done with Laser Skincare, from which 2 had been verbally modify with Stacie Altman, who is only an Admin person. After agreement to change the contract, she did let pass few weeks to ask again from the second contract change. Per our last communications before I start the maintenance sections for Velashape (still missing sections of first contract as of today), I advise that I'm paying for a second contract where first contract is not done and I'm not happy with the results. As the first contract verbal agreement change, the second agreement was verbally change to only get 2 sections maintenance. As of today visit to Laser Skincare, I was mistreated by Stacie as a delinquent person because she needs to match a dollar amount for her office. Per her literally words: "I need your Bank money keep coming" and "We have clients coming since 2004". She disregards my concern that I'm not satisfy and she only care that I expend more money on their office. But my major upset is the way she had talk to me like I'm a delinquent low class person. I'm Spanish and clearly handle English and I'm far to allow anyone to talk to me the way she did... Stacie Altman is the person at the front desk who represents Laser Skincare telling people I don't care for your results, give me your money. As she said, this is going for legal action against me since contracts were only verbally change by her and she can do it. Other staff members, Joann and Liz had been great during my sections but unfortunately, I don't see any results of the Velashape treatment as I had keep pictures previous each section."
LORENA C. - Killingworth, CT
Customer Rating.... 2.8

"I had my first treatment a couple days ago. So far so good!"
ASU B. - Bethlaham, PA
Customer Rating.... 4.3

"I had one laser hair removal treatment from Sleek approx 5 years ago. I did not continue because I was told that I had to let the hair grow out and I couldn't bleach it! The one treatment I had hurt a lot, too! Your program was comfortable - the staff were professional and very welcoming. They listened to me and respected my needs. I'm so happy that I tried laser hair removal again and that I found your company!"
LAURA W. - Marlborough, MA
Customer Rating.... 5.0

"Way better than waxing."
ELIZABETH C. - Somerville, MA
Customer Rating.... 4.6

"The prices were too high I was going to be able to push it but I wasn't qualified for a payment plan so I'm not going to do it the lady that explained to be was great but the payment plans and the prices were a bit high ... and they could work with me I mean I was going to pay but I guess it's just your rules..."
SONIA B. - Antioch, CA
Customer Rating.... 2.8

"The staff was very nice, but I have not seen any results from any of the treatments that I have received."
TYISHA R. - Katy, TX
Customer Rating.... 3.9

"I am pleased with my services at this time. I have been in for a couple of visits and the treatments seem to be working. I look forward to the final results, but know that will take some time to achieve."
JIM H. - Fort Wayne, IN
Customer Rating.... 4.8

"The initial consultation was great but found that their is a miscommunication between the introduction of the service and the actual service. I was offer 45 mins per section of Velashape and receive 15-20 mins. So, if I pay for three (3) sections of Velashape, I will only receive only one (1) section time. These are thousands dollars cost of mislead by the company to the clients. Procedure is not cheap and I feel that my money went to the trash after first section. Concern with other procedure like Laser Hair Removal since it is only 2 years and appointments had not been made. "
LORENA C. - Killingworth, CT
Customer Rating.... 4.1

"This is a new beginning of confidence for me! :)"
JOANN H. - Portsmouth, VA
Customer Rating.... 4.8

"I was very Happy with my consultation I felt comfortable and left there with trust that I was going to get everything I was looking for. I had my first procedure today and I loved it. I felt welcomed and cared for. I am happy I went with American Laser and the Plymouth office. Everybody there is welcoming and willing to take the time to answer all my questions. Over all I am very Happy with my decision."
MANAL H. - Canton, MI
Customer Rating.... 4.8

"Great service provider. I'm about 1/2 way through the treatement, but I've gone through 4 sessions and see signficant results."
BRADLEY S. - Chicago, IL
Customer Rating.... 4.4

"Was great of the telephone operator to call me back on a Sunday. I was not sure what to expect during the consultation but Kristin was professional and what she talked to me about made me feel confident about my decision to pursue the laser hair removal treatments."
ANNA S. - Skokie, IL
Customer Rating.... 5.0

"I purchased a package for 4 Laser treatments. I had the first session in Hoffman Estates, and the second so far in Lakeview in Chicago. I have been very satisfied with the results."
ROBERT S. - Chicago, IL
Customer Rating.... 4.2

"I had my treatment right after my consultation. The visit went very well and they were very thorough. Only issue I had was that some hair was missed in a few spots and I had a rather significant burn on one shoulder after the treatment."
ROBERT K. - Naples, FL
Customer Rating.... 4.2

"Not sure if the photofacial laser is the right treatment for age spots on arms legs chest....did not see any results from treatment. Also, have only had one laser hair treatment but have not seen any results."
TRACY T. - New York, NY
Customer Rating.... 3.2

"strength: it works, and it is very short treatment [individual visits, not duration of treatment]. weakness: schedule so busy it's hard to get an appointment."
CINDY B. - Schaumburg, IL
Customer Rating.... 3.8

"It was a great decision, and I cannot wait to the second treatment... I can see the results already..."
MONICA K. - Pompano Beach, FL
Customer Rating.... 5.0

"This facility seemed like a much better fit for me. I was not offered the opportunity to review any before/after photos, however the consultant used herself as an example saying she had received the treatment herself. The credentials and certification of the technicians were explained verbally only. I was pleased to have the opportunity to take advantage of their 0% financing."
SUSIE C. - Arlington Heights, IL
Customer Rating.... 4.5

"The price of the service was made affordable for me after it was originally not affordable. I am not done with all of my treatments yet, but am having good results so far. My only concern is that during my very first treatment (which was separate from the consultation appointment), the technician was already trying to sell me other services. That seemed a bit pushy considering I didn't even get to see how this treatment was going to work."
DENISE L. - Des Plaines, IL
Customer Rating.... 4.4

"I really want to have the procedure but the area in which i want to be taken care of is really little and i think the cost is way too much. is there any way you could knock that number down some?"
LISA E. - Charleston, IL
Customer Rating.... 3.6

"They were able to fit me in on the spot and I booked my next appointment. Dolly was extremely helpful and as a customer herself, she was able to show me some of her results which was very helpful. Natalya was great - it was quicker than I thought it would be and I booked my next appointment with her."
REMA M. - Chicago, IL
Customer Rating.... 4.7

"Price was too expensive. "
MARTINA M. - Pittsburgh, PA
Customer Rating.... 5.0

"I will go ahead with the procedure as I am eager to get clearer skin!! It is pretty pricey, but I will manage it. "
ROBIN A. - Lancaster, CA
Customer Rating.... 4.9

"Everything that has been done at ALC has been great. I had a slight burn after the third visit but everything was taken care of in a timely manner and the redness was gone in a few days."
MARK H. - South Saint Paul, MN
Customer Rating.... 4.0

"I really enjoyed the staff at the American Laser center in Rochester. I did feel that the price was a little high but seeing as the product was at a "buy one get one" level at the moment and I also had $300 off because I signed up to check it out online, it seemed like a good deal. I haven't noticed much hair removal yet but I was well informed about how the product works so I am looking forward to it."
KELLY H. - Rochester, NY
Customer Rating.... 4.0

"The whole process was very pleasant and informative. The specialist was patient and very knowledgeable. I was put at ease about the procedure even though I had some apprehensions. I had the procedure that day because I was satisfied with how my questions were answered. I was worried about my sensitive skin but after the procedure my skin reacted like the specialist had mentioned and I was very happy with the results."
SOPHIA R. - Yonkers, NY
Customer Rating.... 5.0

"I wish the person doing the treatment would apply some sort of "numbing" cream to the area being worked on... and also to be more attentive to areas and not too fast."
NATALYA C. - Seattle, WA
Customer Rating.... 3.8

"The staff at the center are excellent and very professional. They always make me feel very welcome and schedule the appointments around my schedule. However, my biggest complaint is the results of the procedures. I had 7 velashape procedures done but do not notice a slight bit of difference. Even the lady who reviewed my photos said that she didn't see much of a difference. My husband commented that it was the biggest waste of money ever. I did not have severe cellulite before but it still failed to remove anything. I kind of feel that it is a bit of a scam and feel like there should be some kind of money back guarantee. I have also had 2 photo facials and 2 microdermabrasions to remove or at least minimize some melasma from my face. There is also no difference what so ever. I still have 2 more treatments but with no noticeable affects this far, I am starting to think that this might be another waste of my money. The permanent hair removal on my legs, under arms and bikini will be something I have to wait to see if it works as I have only have 2 treatments. All my friends and family are keen to see how the treatments work as are interested. I feel embarrassed that nothing has worked so far. I would not recommend these treatments to anyone and would actually make sure people know that you could be throwing away your money."
VIKKI A. - Spring, TX
Customer Rating.... 3.8

"Person I met with put me at ease and answered all my questions (no matter how many times I asked the same question). She was clear about the necessary commitment and my treatments so far have been great. I have only had three treatments on my face and will have treatments on my feet soon. My answers and comments are based on the results so far."
ANNA G. - Hazel Crest, IL
Customer Rating.... 3.9

"I have only had 4 treatments so far. I have seen some improvement in the chin area but not much in the upper lip area. Maybe I am expecting too much too soon only time will tell."
LORI R. - Worcester, MA
Customer Rating.... 3.6

"It's an ongoing service for the next year. So far so good."
SHARON F. - Villa Park, IL
Customer Rating.... 3.8

"Very professional! The tech was amazing- she walked me through the whole procedure."
IZZA K. - Des Plaines, IL
Customer Rating.... 4.6

"When I went to the office the lady told me the manager was supposed to call me to cancel the appointment because she already left which was ok because they still could give me prices. I wish they were able to tell me the prices over the phone because they were so high it was a waste of time for me."
LAUREN S. - Elgin, IL
Customer Rating.... 3.2

"I received my first Foto facial treatment and hair removal treatment yesterday! I bought packages in them both! I also bought a velashape package and my first treatment is today! I am excited and am impressed by the woodlands office!"
VIKKI A. - Spring, TX
Customer Rating.... 5.0

"So far i have had a mostly fantastic experience at the Torrance facility. The only thing that was a bit odd was that on(i have had 4 procedures so far) the first procedure the person administrating it didn't do everything the way they normally do it and it was more painful. Since then everything has been fine. I know better now and will just make sure i get the ice pack before the procedure etc. Other wise as i said everyone has been fantastic and the experience is great!"
CHRISTEN ROSE H. - Anaheim, CA
Customer Rating.... 4.5

"Staff was very unprofessional, had an attitude like they were too busy. I felt like I was rushed. They were late taking me back for my appointment. It made my pigmentation darker after treatment I was told it would go away. It has not and I was told I cannot get a refund. They first told me to take pictures of the area, and submit them then they told me no and offered me microderm. 4 treatments for $400! I don't think so! Of course, especially after reading complaints online I knew that was coming. I did not get my post treatment lotion until my last visit which was this month, because they were out. Scheduling an appointment is a joke! You cant get in when you want and they are always running late. I have not noticed even the slightest difference in the amount of hair. It feels like a waste. Will absolutely not refer anyone!!"
JENNIFER O. - Franklin, IN
Customer Rating.... 1.2

"I can't rate my final results, because my treatments are not finished yet. I have at this time received 3 treatments to this date, and the hair loss to date is wonderful. Looks like it will be much better than working with Hair Today Gone Tomorrow."
SAMANTHA W. - Aurora, IL
Customer Rating.... 4.8

"The staff at the facility is amazing! Very welcoming, accommodating, and helpful! The only 2 things got to me is the cost for the entire treatment and after my 3rd treatment I am still having some hair growth back that needs to be removed every couple of days at home. "
KHYATI P. - Park City, IL
Customer Rating.... 4.2

"My first treatment was done too quickly and the technician pressed into my face strongly. My second treatment and treatments thereafter were provided by a more skilled and knowledgeable technician. I have been very pleased since."
CORA J. - Chicago, IL
Customer Rating.... 3.8

"I did purchase the service but it is too soon to see any results - I probably won't know until 6 months out from my initial start. I haven't see much improvement to date. I've had 3 treatments thus far."
NAZNEEN B. - Hinsdale, IL
Customer Rating.... 3.5

"The experience has been fine. But after three treatments I'm not seeing any less hair growth in the areas I'm having treated."
EMILY M. - New York, NY
Customer Rating.... 3.6

"I was with HTGT for 5+ years. On conversing with my consultant, she clearly understood what my needs were and a very reasonable package was presented to me. I decided to stay with this Facility. My procedure was started immediately after and I am very pleased with everyone involved in making this happen."
DIANA W. - Des Plaines, IL
Customer Rating.... 4.8

"I scheduled the consultation and procedure for the same time, so I have already gone through the first session. I went ahead with the procedure based on the professionalism of the staff and my comfort level with them. They did an excellent job."
DONNA M. - Fairport, NY
Customer Rating.... 4.4

"The entire staff was very friendly and made me feel comfortable with the procedure. They answered all my questions. I have since had my first treatment and I have decided to have other areas of my body treated after I complete my first areas being treated."
KEVIN W. - Chicago, IL
Customer Rating.... 3.6

"SO much more effective and less painful than what Hair Today Gone Tomorrow provided. The cold air was a nice counter-point to the slight sting from the laser, but results were nearly instantaneous. My face turned out so well, I had my armpits done, too. LOVE it!!"
GERI G. - Mt Prospect, IL
Customer Rating.... 4.9

"I received a call twice saying I was late for my appt even though they wrote an appt card stating the time. I was told I would be given a 1 hour appt but I have been there 3 times and all appts lasted no more than 20-30 minutes. Disappointed with this overall."
DEBRA R. - Concord, CA
Customer Rating.... 2.5

"I decided on the service because it was in a convenient location, the staff was very friendly, the office was clean and the clinical manager made a follow up call to me offering new rates to me for that month. I've had 2 sessions so far and I am satisfied with my decision."
MAI H. - North Hills, CA
Customer Rating.... 3.7

"i have been very happy so far. I'm just waiting to see results. I only had 2 sessions and so far i haven't seen any results yet."
KIM L. - Chicago, IL
Customer Rating.... 4.8

"Since I have different areas to treat, I would like to have treatments for different areas when needed (e.g., some monthly and some quarterly), and not to buy a package to treat all of them simultaneously once per month."
YEVGENIA K. - Chicago, IL
Customer Rating.... 3.6

"I had my first session on the day I first came to the facility. It was a nice surprise that they could work me in that day."
VAUGHN B. - Indianapolis, IN
Customer Rating.... 4.2

"I was a long time customer to remove my chest hair of Hair Today Gone Tomorrow (HTGT), and was referred to American Laser as HTGT went out of business. I've been in maintenance mode with HTGT for 3 years. My ala carte price per maintenance visit was $75. I explained this to the specialist, Ruth Ann Stigler. She pretty much ignored this explanation, and said she never heard of HTGT and did not know what kind of laser methodology HTGT used. She then tried to sell me a whole new chest hair removal plan!!!!!! I told her NO, and desired to continue on my 2 times per year maintenance visits. She told me that the ala carte visit price is $516! No way! I'm willing to still consider American Laser, but not with this specialist, and not at this specific location in Indianapolis. I live in Cincinnati, Ohio and drove 2.5 hours specifically for this appointment. I'm extremely disappointed right now."
DAN R. - Mason, OH
Customer Rating.... 2.2

"I had my first procedure done on 9/11 and I'm looking forward to the next treatment. I've seen little hair growth with that one procedure so I'm certain that after I've finished the recommended amount of treatments there will be no more facial hair growth."
DENISE H. - Roselle, NJ
Customer Rating.... 5.0

"Immediate results"
LIISA N. - Mansfield, MA
Customer Rating.... 4.9

"i look forward to being hair free. I had my free trial and it helped alleviate my initial fears. It really does feel like a little pinch. At first i was scared but then i got used to it."
KIM L. - Chicago, IL
Customer Rating.... 4.6

"I was offered to begin immediately, which I did. So far, so good."
JOAN M. M. - North Wales, PA
Customer Rating.... 4.8

"I have been left in a place where I am not able to continue my treatments due to my employment and my results were not met. I show no difference from before to after and feel as if I have wasted entirely too much time and money. I feel cheated."
DANA M. - Charleston, SC
Customer Rating.... 3.2

"I am still receiving services from this provider and I'm happy with the results so far. I have not completed the amount of sessions required for complete hair removal yet and that is why I rated the way I did. "
JEAN A. - Cambridge, MA
Customer Rating.... 3.6

"I was very pleased with the results after my first visit. There was very little pain afterwards and I plan to be there for my following appointment on May 26th. I am excited and plan to do other areas of my body as well."
CRUZ C. - Brighton, CO
Customer Rating.... 5.0

"I've had my second laser treatment and so far I have been very happy with the results. I originally only purchased the bikini laser hair removal, but on my second treatment I purchased the upper lip hair removal too."
HEATHER Q. - Leesburg, VA
Customer Rating.... 4.8

"Very professional staff. I was able to have my first appointment the same day and cant wait to go back for another."
RYAN S. - Dorr, MI
Customer Rating.... 5.0

"Being African American, I was very hesitant about scarring from the lasers. Mariana Luna at the clinic was very helpful in answering all my questions and giving me extra information about my options in permanent hair removal. I left the clinic that day still uneasy about laser use on my face (since I'm getting ready for my wedding) but within 3 hours, I called back and signed a contract. I couldn't be happier with the service I have received at the clinic. If I had to do it all over again.... I would. I've even recommended other friends of mine who are also African American."
ROSCHELLE K. - Helotes, TX
Customer Rating.... 4.5

"I met with the assistant manager that evening and had my consultation. She was extremely knowledgeable and helpful. Not only did she answer all my questions, but I had the procedure done right after my consultation. I found the service and procedure to be excellent and I will recommend this clinic to all my friends."
TRISH S. - Sacramento, CA
Customer Rating.... 4.8

"I had initial procedure same day as consultation. Cost was more than expected but I feel will be worth it."
EILEEN W. - Edinburgh, IN
Customer Rating.... 4.8

"Miriam was really nice. She explained the procedure very well. She answered all of my questions. She was very easy going and easy to talk to. She made me feel very comfortable about the procedure. I went in there nervous but after talking to Miriam I was ok with it."
RYAN S. - Hayward, CA
Customer Rating.... 5.0

"I like the service that I am receiving so far. The medical staff is very professional!!!"
CAMEIL C. - Hagerstown, MD
Customer Rating.... 4.8

"After two treatments i'm extremely pleased with the results. The only thing i regret is waiting so long to research the laser removal method. Wish i had done this years earlier. The Laser tech that performed my two procedures to date is wonderful. She's knowledgeable, personable and i enjoy her way. Puts me at ease."
DAVID T. - Rockville, MD
Customer Rating.... 3.8

"I AM THRILLED WITH HOW THE HAIR REMOVAL IS GOING. LESS & LESS IS GROWING BACK AFTER EACH TREATMENT. IT'S NOT PAINLESS BUT IT'S NO WORSE THAN A BLOOD DRAW. I WOULD HIGHLY RECOMMEND THIS SERVICE."
MELANIE B. - Bend, OR
Customer Rating.... 4.6

"I received good service and will continue with the procedure despite the expense."
ROSA M. - Muscatine, IA
Customer Rating.... 3.8

"The American Laser center is Woodbury is very friendly and helpful.. I purchased my hair removal package for my chin and I know that I will purchasing another one. The two times I have been there I have always been put to ease and treated very well. I would recommend them to anyone. And have already told my family about it."
GIDGET L. - New Richmond, WI
Customer Rating.... 4.8

"I had my first procedure and I'm very satisfied. I'm looking forward to my next appointment."
BRENDA C. - Garnerville, NY
Customer Rating.... 4.8

"My experience is great, office staff exceptional. Treatment is still ongoing. Satisfied up to this point. Always made to feel comfortable. Love the staff."
KURT V. - Van Nuys, CO
Customer Rating.... 4.4

"I am so excited for laser hair removal. this is something I have wanted for a very long time and had no idea how affordable it truly is. I will be saving over the coming months to have laser hair removal on my bikini area. I really feel that these procedures will change my life and give me more confidence. Thank you!"
RACHAEL H. - Atlanta, GA
Customer Rating.... 5.0

"I really enjoyed the entire process of setting up my appointment. Even after arriving late at my consultation due to some bad online driving directions, a specialist still sat down with me and explained the procedure, and we even started the procedure the same day! I have always wanted laser hair removal and thought it would be something I needed to save up for, and yet I was given a deal that even a graduate student like me can afford. I was super impressed with the service and the people helping me. Their patience and kindness made the procedure easy, near painless and fast. I look forward to my other appointments and can't wait to be hair free at last!"
STEPHANIE M. - Salt Lake City, UT
Customer Rating.... 5.0

"Candace Carney sat down with me and answered all of my questions in a polite and proper manner, never pushing me into making a decision I wasn't completely comfortable with. I had several questions ranging from price to procedure, and her knowledge made me really feel like I was in the presence of professionals who care about their patients. After my consultation, we scheduled an appointment and payment plan so it could be affordable for me. I just returned from my appointment and I am thoroughly satisfied with the entire experience. Anna; the person who actually treated me, was very friendly and personable, again answering any questions I had as the procedure was underway. I will definitely recommend this office to anyone I know looking for permanent hair removal. Thank you!!"
WESTON F. - Cornelius, NC
Customer Rating.... 5.0

"I have a couple concerns that I will be voicing on my next visit. The first concern is that of thoroughness of laser treatment in the region. I'll preface this with the fact that this is my first laser hair removal experience, therefore, I'm not sure what to expect for certain, not knowing the requirements of coverage and not being familiar with the technology, but thoroughness of coverage is what I am concerned about. I have had 2 treatments. The first was with a technician that I felt comfortable with and she indicated she liked to be thorough. I could tell that she didn't miss much as she progressed. However, on the second treatment, with a different technician that did have the same caliber of interpersonal skills, I felt she cut some corners and did not treat the entire region like the first technician did, so I felt a bit slighted. I even had to remind her of an area she skipped when she said she was done. She should know the treatment areas!!! I'm scheduled to have 6 treatments overall, and there is a 2 year warranty after that. I would prefer it if the center was always very thorough, and through that thoroughness, perhaps I would not have to invoke continuing treatments during the warranty period. Next, the facility really needs a place for the patient to put their clothes when they disrobe. The floor is the only option. The counter has always been cluttered with their supplies (lube, paper towels, etc). There needs to be good access to the sink to be able to "wash up" when finished. They leave a lot of lubricant for me to remove, and the sink has been used, both visits I have had, as a holding area for their lube."
TODD B. - Katy, TX
Customer Rating.... 3.1

"I WAS AMAZED THAT I COULD START RIGHT AWAY. IT DIDN'T TAKE LONG AT ALL. I AM LOOKING FORWARD TO MY NEXT SESSION."
MELANIE B. - Bend, OR
Customer Rating.... 4.8

"I love my results so far. "
EMILY R. - Chicago, IL
Customer Rating.... 5.0

"I was very content with the service, so after the consultation, I gave a down payment to start a laser treatment, but after the front desk manager looked at my paper work, she realized that I scar keloid, so the service was denied and everything had to get canceled. The consultation and service was great, but I suggest that next time they look at the patients' paper work first because I was there for two hours, and got very excited about starting my treatment, so it was disappointing not being able to do it after all."
MARTHA E. - Spring Valley, CA
Customer Rating.... 5.0

"I had had a bad experience at a shopping mall laser company. I researched & found Am Laser ... I find them to be very professional, friendly and the facility is clean, modern & I am in the process now - I have 4 treatments left but at this point of my program, I am pleased. I do hope by the time of my final treatment, the results will be exactly what I bought into."
MARGARET V. - Millbrae, CA
Customer Rating.... 4.7

"LOVED THE WHOLE EXPERIENCE SO FAR.... HAD MY FIRST TREATMENT THE DAY OF MY CONSULT!"
KATIE G. - Lansing, IL
Customer Rating.... 4.6

"My Experience has been good so far. I am not seeing the results as fast as I would like but I will wait until all of the appointments have been done. Also because I am in Puerto Rico most of the technicians that are working don't speak english so the language barrier is a slight problem."
EVETTE S. - Toa Baja, PR
Customer Rating.... 3.6

"I found this place to be a little bit more expensive than the other places that I had consultations with but I feel like the knowledge and service provided will be worth more than the cost difference. I had already decided I wanted the procedure but Alma was great and explained my procedure to a great deal and I felt a lot more comfortable. I felt like her knowledge and full explanation was reassuring. Thank you for all your help with my decision."
ANNALEE B. - Yorba Linda, CA
Customer Rating.... 4.8

"Had no qualms with the specialist. The reception staff was rude and I was ignored for a long time. She never said they will be right with you, she just gave me the standard forms to fill.I filled out the top form, and didn't realize that there were other forms, so when I turned it in, she said to me verbatim, "what you couldn't fill out the other forms" in which she said in a condescending manner. I turned in the forms and she never said that anybody would be right with me. I waited an additional long time and was ready to leave when the specialist came out. The procedure was approx. 30 minutes, but I was there for almost 2 hours. I'm happy w/ the results, but not the manner I was treated. I have been to burger joints and movie rental places where the employees have better manners than a professional establishment as yours. I am looking out for your companies vested interest, and feel you should know what is going on. The procedure was not something that was easily affordable to me, and I did have some trepidation about going through with it. I hope you remedy your front line, because that is where your business will either flourish or flounder."
PATRICIA H. - El Paso, TX
Customer Rating.... 3.4

"Very nice Consultation but very pricey for the actual hair that I want removed. It is not a lot of hair and I feel that the price doesn't meet the need. I really wish that it was lower because I would love to have the procedure soon."
GEKEETAH W. - Chicago, IL
Customer Rating.... 4.6

"I had my first treatment on Sunday, October 28, 2007 and it was great. I went in nervous and scary but the specialist made me feel comfortable and happy. Thank you!"
EMILY R. - Chicago, IL
Customer Rating.... 5.0

"I was very impressed with my technician at my last visit. She was very thorough and polite. I felt very comfortable during my entire visit. I am slightly dissatisfied with the progress of my laser hair removal. I have had two treatments so far and I feel like I should see more results. I mentioned this at my last treatment and they said that I should see more results with that treatment. It's been almost a month and I still don't see the results I feel I should. I've very pleased with the service I've been given but I'm dissatisfied with my results."
LORAMARIE C. - New York, NY
Customer Rating.... 4.0

"My experience with American Laser Center has been very good. They made me feel comfortable with the treatments I have received. I have had 4 treatments and I already see some results. I was a little fearful when I began the search for laser treatment on the internet. I will now recommend American Laser Center to my friends."
ELEANOR H. - Tucson, AZ
Customer Rating.... 4.8

"Because of my skin tone, the laser used in this facility would not be effective for my situation at this time. I plan to pursue the procedure with the new type laser."
HALBERT T. - Georgetown, SC
Customer Rating.... 4.3

"Strength is convenience. Perhaps they are experts, although frankly I don't have anything to compare them to. My second treatment was definitely handled more professionally than my first. I felt much more confident with this service provider. Weakness - they are so busy I always feel like they are in a hurry. Do they rush my treatment? I have had two treatments now, and I am still unsure as to whether it is having the desired affect. I was told after 2 or 3 treatments I should be able to see a difference. I hope this will be the case after my next treatment."
JEREMY S. - Evanston, IL
Customer Rating.... 3.9

"I have gotten my legs waxed before, and it was so painful. My laser hair removal treatment was so relaxing that I almost fell asleep. I have only had one session so far, but look forward to the final result!"
JENNIFER C. - Willmington, MA
Customer Rating.... 3.7

"Sherri, my consultant was wonderful! She has great "people skills" and made me feel like I was at the right place at the right time. I couldn't be happier with the decision I made and that Sherri will be my doctor throughout this procedure! Vanessa who assisted Sherri was also awesome! Very opened and bright personality that made me feel good even though I am very shy of my condition. Thanks for everything!"
KRISTIN L. - Temple, TX
Customer Rating.... 5.0

"The staff were nice and they made me feel comfortable. I am about mid-way through with completing my procedure and i am satisfied with how it was performed and my results."
NEDA T. - Chicago, IL
Customer Rating.... 4.2

"I was first booked for a laser treatment on 4/26 at the office at 1700 California street. I waited for 40 minutes and was still not seen. After leaving rather frustrated and expressing my disappointment with ALC, I was called by Vincent and he reassured me that this was an unplanned inconvenience and he promised me that a different office would be more professional and reliable. I agreed to try again and I arranged for my new appointment at the Pure Med spa. I have just returned from there now and I must say that Vincent was correct. My experience was great. The women working there were friendly, down to earth, and very thorough in explaining the procedure. Although they did try to push their packages a bit, but I guess that's just the business. Everything else was wonderful. I appreciate the fact that after such a bad first time experience, my second one was fantastic. The equipment was state of the art, and I will definitely go back to them for follow up treatments. Thank you for turning my opinion around. :)"
LORI W. - San Francisco, CA
Customer Rating.... 4.9

"Very satisfied with the entire procedure. I have had 2 treatments so far and have noticed a reduction in hair already. "
SANDRA A. - Debary, FL
Customer Rating.... 4.5

"I am very pleased with the professionalism, friendliness and skill levels of everyone I have come in contact with at American Laser Center. Without exception, they have been wonderful! I believe it will be money well spent when all the treatments have been completed and I no longer have to shave."
KATHIE N. - Chuhady, WI
Customer Rating.... 4.8

"Within the first couple weeks after my initial appointment I had obvious loss of the dark hairs on my upper lip and chin. Although some of the hairs came back, they were much finer and softer than the original ones. To my surprise and satisfaction, these repeat offenders came out immediately upon my second session. By my third session they did not reappear! I had purchased a deal for six sessions (which I can't remember the exact cost for and at this point I don't care because it was worth every penny) and will have my fourth appointment next week. I am really amazed at the results so far and hope that the procedure (which is quick and fairly painfree) will last. The provider was easy to talk to and answered all my questions with ease. They made me feel comfortable during the procedure and were able to schedule my next appointment on the spot. There location is easy to find and has ample parking. Thanks!"
MELISSA S. - Madison, WI
Customer Rating.... 4.6

"My initial consultation left me with the impression that the provider was professional and competent. During my first appointment I appreciated the professionalism of the staff as she spoke with me. There ended up being two concerns during this visit, however. The first was that the laser kept over heating, which made the appointment last somewhat longer. The time wasn't a factor as much as my questioning about the reliability of the equipment. The staff apologized and did the best she could. During this same visit a number of different staff entered the room during the procedure (no fewer than 4 or 5 times). Also noteworthy is that during these interruptions I was laying on the table in my underwear, partially exposed for those in the lobby to see. On my second visit I felt that the particular staff member this time wanted to do things in a manner that was more convenient for her and not for me as a patient. Somehow the same procedure that before took over 2 hours this time took no more than 25 minutes. This leaves me uncertain about the quality of care that I'm receiving. During the initial visit I was told a photo would be taken of the area at every visit to monitor regrowth. This was not done at the second visit. Unfortunately, I have to say that I've been quite disappointed in the service provided. From these more significant concerns to smaller things like leaving names of clients on computer screens accessible for other clients to see. I have at least four more visits at this facility. I'm afraid I may be holding out unrealistic hope that the third appointment will be better than the first two."
SUZANNE D. - Libertyville, IL
Customer Rating.... 1.3

"Have have gone to 2 visits already and do notice an improvement in my reduced amount of hair. I have 4 visits left, so far I'm very happy."
BRYAN L. - Springfield, MA
Customer Rating.... 4.5

"I liked the front desk/consult person well enough, but I thought that the laser tech was not personable and very unhelpful. I realize that the end result will reflect on her skill, and had the session under that premise. I would really like to have someone else the next time other than Laurie. I was also surprised that there were no before and after pictures of any facial work, and since I am not an expert on aesthetics, I felt kind of lost. I do not know what looks good, especially on myself. I was also surprised that even a week later, I can not tell anything was done. I thought that there might be some results, but so far there is nothing."
JANET L. - Raynham, MA
Customer Rating.... 3.6

"The staff is great and very friendly, they are doing a wonderful job! I am very satisfied with the procedure that I did and I will continue to go to them and will refer my friends and family."
ELIANA B. - Tampa, FL
Customer Rating.... 5.0

"I had my first treatment (laser hair removal) about a 1/2 hour after my consult. Very professional staff and the procedure was easy and didn't hurt a bit :)"
VALERIE K. - Los Angeles, CA
Customer Rating.... 4.4

"I had my first appointment with Cynthia on Saturday. And I felt very comfortable and at ease with all of her explanations. The laser was not as painful as I anticipated. And I was surprised that the visit lasted only an hour (as I had had previous experience with another office taking about 3-4 hours to complete the procedure. I was very pleased with the professionalism of the staff and the cleanliness of the suites. I wish I would've had this experience with the previous firm, as I had invested a lot of time and money into getting just mediocre results. I love the fact that there is a 2 year guarantee in writing. I am looking forward to seeing the results! I just wished that I had heard more about your office through advertising or word of mouth, as I just happened to search the internet and stumbled upon your website. "
ANGEL T. - Chicago, IL
Customer Rating.... 4.4

"The staff were all very pleasant and went out of their way to accommodate me... I already had the first session as they made room for me in their schedule. I am very pleased."
VICTOR W. - Bisbee, AZ
Customer Rating.... 4.2

"I think the people can take more time and make sure they get all the area they are working on."
ANNA I. - Downers Grove, IL
Customer Rating.... 3.3

"Lisa, the center manager, is very professional, knowledgeable and friendly. The nurse who did the first session was also professional and pleasant. The actual laser hair removal process is completely comfortable and I only experienced minimal reddening in one small area. The entire process of dealing with American Laser has been completely pleasant."
CHRISTINE S. - Yorba Linda, CA
Customer Rating.... 4.4

"Tracy is the person who explained the procedure and she was excellent. She answered all my questions. I decided to have the treatment the following day & the continuity of care was great. Tracy did my treatment and was very professional. I was very nervous going in, but she made me feel at ease."
SANDRA G. - San Antonio, TX
Customer Rating.... 5.0

"The personnel in the office are very friendly and make me feel very comfortable. I have purchased additional items from the same office as I felt the initial procedure was well worth it."
SHERYL N. - Nashville, TN
Customer Rating.... 4.9

"The service itself has been excellent. I am very pleased with the results thus far."
CANDACE C. - Greenbelt, MD
Customer Rating.... 4.4

"so far, so good."
MAITE C. - Tucson, AZ
Customer Rating.... 4.3

"My experiences were very positive. The staff are all very professional, helpful, and friendly which I really like. "
GINA G. - Roseville, CA
Customer Rating.... 4.3

"We (me and my wife) purchased for a total of $8500 worth of Laser Hair Removal. It seems strange to me that to add a small area on the body (eg armpit) which could easily be combined with the treatment of the large areas (legs, stomach, etc) and would literally not take more than 1 minute to treat, is so expensive. I have had two treatments only and therefore can't really comment on results yet. Do not see it at this stage."
MATHYS B. - Barrington, IL
Customer Rating.... 4.4

"I have suffered for twenty years with embarrassing facial hair. I have had to wax three times a week and pluck in between waxes. I always tried to avoid looking up so that people would not see the dark hair that seemed to grow within hours... Then one night I was searching the internet for help and found American Laser Center. A consultant called me the next day and I had an appointment within the week. I felt very comfortable and they answered all my questions. They even gave me a "warranty", so I began a new journey to self esteem! With the first treatment I no longer have a mustache and after my second treatment I am beginning to see a huge difference in my face and neck. I no longer hide behind files and papers and I look people in the eye! I have my life back and my husband loves my face. Thank you so much for all you have given to me."
DIANA W. - Carmichael, CA
Customer Rating.... 4.1

"Very professional and courteous. This provider makes you feel comfortable despite very personal situations and services. The cost of their services is reasonable, but does exceed some other providers in the area. That said, I believe the cost is worth it for the convenience and professional services offered."
HEATHER B. - Washington, DC
Customer Rating.... 4.8

"Actually had the procedure done the same day, which was great, but it didn't meet my expectations only because I thought the hair would fall right out as I was told during the consultation. But I think by "right out" they meant over time and not immediately, and I needed immediate results. Nevertheless, I will continue my treatments at another center only because I am leaving town and cannot return to this location. They did a good job explaining the treatment and I am hooked by the 2-year guarantee as well."
UZMA J. - Houston, TX
Customer Rating.... 4.0

"The facility is very nicely decorated and is exceptionally clean. The staff is friendly and knowledgeable. The procedure exceeded my expectations even after only the first treatment."
CHAD W. - Turlock, CA
Customer Rating.... 4.4

"Cynthia St. Cyr was not clear when we were talking about the Care Credit. I wasn't going to be able to make the purchase if I didn't qualify for the credit and I wasn't sure if I wanted to do it all at once. She offered to check to see if I would qualify for the credit. Since I had just told her I wasn't sure if I wanted to do it I thought she was just checking, not setting up the credit. She then became upset with me when I wanted to think about it saying her manager would be upset. She did not review my medical history before charging my credit card with all charges. It wasn't until she had me sign the waivers that I knew there might be a problem with my medical implants. It did turn out that everything is fine. She disagreed with the technician and myself about how many areas to schedule at once. Now, I am on a once a week treatment schedule that I'm not sure I can change and am not comfortable talking about it. I talked with her about full body lasering. To me that meant any area I wanted no matter how small. She seemed to try to keep it to body areas. Not all hair grows in typical areas. I have one hair that grows on my hip. It is very obvious. She gave off a negative impression. In addition, she disagreed about the hair I wanted lasered on my face saying she couldn't see it. We were in a darkly lit office and if the client is willing to pay $8,000 what does it matter if she can't see it? I could see it, my boyfriend could see it. It bothered me. The technician could see it as well. She would walk in while the technician was lasering me. It was uncomfortable. I did say it was ok for her to come in at the time. On the next session I told the technician I did not want anyone walking in no matter what the area was. The technician agreed and it has not happened since. When a representative called me to see how things were I told her the problems. She had the district manager contact me. I missed her call and did not return it. I had hoped it would have been confidential, but it was obvious when I went in for my next session that it was not. Everyone was a hyper nice. And since I have to go there for several more months I thought it best not to say anything more. Besides, I'm focused on the hair removal. I have not seen any changes and having to shave my chin area is causing breakouts which are embarrassing. Tammy, the technician, is great."
ERICA B. - Hartford, CT
Customer Rating.... 2.2

"When I came in for consultation, I expected them to test the machine on me to see if it works or not. That wasn't done. I had a limited amount of time to sign up for the deal or else i wouldn't get it, like 4 hours. I was rushed into making a decision. I told them I had been on the Light Sheer Diode earlier on and didn't like the machine. It didn't provide me with good results and that was the reason I wanted to switch from my current provider. They still put me on Light Sheer Diode and once again it didn't work for me at all. I was finally put on the Aurora and it worked okay. It didn't give the results I was looking for but it was a lot better than the Light Sheer Diode. However, my face broke out every where and hasn't gone away till now. As of now, I am not satisfied with the product at all but I am willing to give it one more try since I have so much money invested in it."
SOUMYA S. - Mount Prospect, IL
Customer Rating.... 3.6

"I purchased this service, which is a 6 week service. I've had two treatments and can't wait for future treatments, so I can start seeing the results. The staff is very nice and the facility is very clean; two things that continue to impress me. The only thing I would suggest is the ability to make a follow-on appointment with more than one person. There is only one person at this location that makes appointments. If she is in a consultation with another customer, there is no one to make an appointment. To make an appointment, one has to call back to the office or e-mail her. It's just not as convenient as making an appointment in the office."
ANGEL R. - Noblesville, IN
Customer Rating.... 4.4

"So far I only had one of my 4 treatments so it is hard to provide you with the strengths and weaknesses. So far everything is going well. There is some hair coming back, but again it was only my first treatment and I was told that it could come back."
STEVEN S. - Canton, MI
Customer Rating.... 3.7

"You have excellent equipment. Your staff is friendly, compassionate and helpful. There lacks some organization, my first appointment was never put into the computer, and the staff was not at the location for my second appointment. They were courteous, but were perhaps just a touch disorganized."
ELISABETH J. - Wheeling, IL
Customer Rating.... 3.3

"I wanted this for my daughter because she is modeling and it can only improve her skin and enhance her face. She is very pleased with the results so far but we are not yet completely finished with the Laser hair removal. We are very pleased with the center and their employees are very friendly and knowledgeable about there work. They have been more than helpful in scheduling around our schedule."
KATELYN O. - St. Louis Park, MN
Customer Rating.... 4.1

"Excellent Service. just a little bit painful, but that's to be expected. "
EMMANUEL H. - Lakeland, FL
Customer Rating.... 4.3

"Cara was extremely helpful and made me feel very comfortable during my consultation. I am very pleased with my decision of the laser hair removal and excited for the outcome, I just can't believe it! This is amazing. Thank you ALSC."
CELESTE D. - Newtown Square, PA
Customer Rating.... 5.0

"I have had laser hair removal at three other places in the last several years in different cities throughout the country. The experience I had with ALL of the professionals at Louisville Laser is by far the best of all. They went above and beyond simple professionalism - they show genuine concern for me to get the best results possible. I look forward to seeing them again & wish I had found them sooner."
STEPHANIE K. - Burgin, KY
Customer Rating.... 5.0

"So far the staff has been excellent. However, after one treatment, I do not know how effective your lasers and full treatments are. If I experience good results, I will do other body parts (hair removal)"
JORGE B. - Miami, FL
Customer Rating.... 3.8

"still i am going for my services and so far very satisfied with the outcome....."
DIVYA S. - Atlanta, GA
Customer Rating.... 4.3

"I am very pleased to date with all the services I have received as well as the personnel I have dealt with."
JUDY F. - Rosemont, MN
Customer Rating.... 4.8

"Extremely friendly office staff. I enjoy going there. I purchased the IPL PhotoFacial package because of the 50% off introductory offer. It was a great deal."
KRISTINA B. - Henderson, NV
Customer Rating.... 4.8

"Provider has been professional, courteous and almost always on time. The service has been a life changing experience with little to no side effects, I can't believe I waited so long to pursue the laser solution!"
CATHY R. - Seattle, WA
Customer Rating.... 4.3

"I have had 2 of 6 sessions and I am very disappointed by my my results thus far. I am not a hairy person, I have completely avoided all sun exposure ( I used to tan- and I hate my new pasty look) and I only have one small area where the hair isn't growing back in. I've been told I should see MARKED improvement on my third visit- but I seriously have doubts. The initial consultation was a little bit misleading about the rate of hair loss and I probably should have done more homework on the procedures and prices. I never saw any set price guide so the "deals" and "discounts I was being offered really made me feel a little bit taken after the fact. Soon after I'd committed the $2600 I won an "On-line " contest for $500 of free services- BUT I couldn't apply it toward what I just bought (I hadn't even had my first appointment yet) and it had to be used toward another package service- not a single procedure. I hope I see a big difference after my next session because I would not recommend it to anyone with the results I've gotten so far- as well as the price. I guess the greatest strength is the sales pitch and the nice office location."
TAMMY M. - La Mesa, CA
Customer Rating.... 3.2

"I think some of their greatest strengths are that they are very friendly and make you feel comfortable all the time you're there. I've had 3 visits so far out of 6 and I look forward every visit to seeing the results. I've been very pleased so far and the hair removal is coming along just great. They also are very professional and I totally trust that they know exactly what they're doing."
DENISE S. - Highland, UT
Customer Rating.... 4.4

"I have had two treatments thus far. Comparing the two professionals who treated me, there were inconsistencies. The second treatment, the practitioner drew lines on my legs so she could tell where she had put the laser; she was very thorough and seemed to take more time with the treatment. I don't recall the first practitioner drawing lines on my legs and the first treatment took less time then the second treatment. There needs to be consistency among practitioners in giving the laser treatments. I did not notice much difference in the hair on my legs from my first treatment, but I have noticed a difference in the amount of hair since my second treatment. It was hard to answer the above questions because my treatment is not over yet, so I couldn't an exact answer to how I felt about the entire service. Overall, the staff are very professional and friendly; make you feel comfortable."
SHERI P. - Germantown, MD
Customer Rating.... 4.4

"The staff is always very pleasant and friendly, it is a very comfortable environment. I've had two sessions so far, the first was fine, the lady took a bit longer than the scheduled time but that was no problem. For the second session I had another lady, and although it went a lot quicker, I felt a lot more pain. I mentioned this to the lady and although she made some adjustments to the laser I still felt it was perhaps too strong. I don't mind waiting longer for a more careful procedure."
RUTH R. - Rio Rico, AZ
Customer Rating.... 4.8

"The only concern I had was the first time I came in, I was not given proper instruction on how to best apply the numbing cream to work most effectively. The receptionist gave me the instructions, and the woman that performed my treatment then had to explain how to properly apply it so that next time i came in I would be prepared. Otherwise I have felt very comfortable during my treatments."
CARRIE E. - Alexandria, VA
Customer Rating.... 3.8

"I am very satisfied with my experience with American Laser Centers and the staff. I have actually already had my first treatment and am very pleased so far. I am at the North location (Tech Ridge) Anjelica and Kathleen are wonderful - very friendly, helpful and professional; they made me feel relaxed and answered all of my concerns with a caring attitude. I felt very comfortable during the entire course of my experience and the laser treatment went very well. I am very happy and have already recommended the center to a couple of my friends. I look forward to continuing my treatments there."
DEIDRE K. - Austin, VT
Customer Rating.... 4.8

"The office manager at the Philadelphia location Lauren was a huge help to me.. She explained every little step to laser hair removal and it definitely calmed my nerves. I have already started the hair removal procedures and the nurse who did it Jenny was also a very nice person. She made sure that I wasn't in any unbearable pain and made my nerves subside.. The whole office was wonderful and I look forward to going back and completing my 6 sessions.. and than some.. Thanks again!!!"
KELLY M. - Bristol, PA
Customer Rating.... 5.0

"The entire staff there was very kind and helpful, and I especially appreciated how the technician worked with me in giving me the strongest pulse possible without making me uncomfortable. She was informative and very efficient in doing her work."
DONNA P. - Sioux Falls, SD
Customer Rating.... 5.0

"i look forward to having NO HAIR on my face (for the most part). Great atmosphere, great people, very positive and friendly. Had the first procedure done, technician was very calming, manager has a great attitude that obviously influences the staff."
LAURA C. - Mandeville, LA
Customer Rating.... 5.0

"Great, staff, procedure done well. I can't wait to come back for my other treatments! Thanks!"
ERIC H. - Sugarland, TX
Customer Rating.... 4.8

"Amy made me feel comfortable about my decision and I have already had my first treatment. I really believe that this procedure is going to be successful."
KORIE W. - Canton, GA
Customer Rating.... 5.0

"I have have hair removal procedures done in the past that DID NOT work so I am a bit skeptical about this procedure. Additionally, I went into the consult asking for the cost of chin/neck and was quoted for the entire face because it was the October special. I do not require all areas so I don't know why they thought I would think this was a good deal. I am more interested in a discount for my targeted areas, not getting my eyebrows or sideburns done."
DIANA H. - Columbus, IN
Customer Rating.... 3.2

"I had my first procedure last night with Lumy. I'm pleased with the results and am hoping for permanent results after the balance of treatments."
SUSAN K. - Pasadena, CA
Customer Rating.... 4.3

"I was hoping to get a test patch done first, but there was no mention of it. I think you cannot expect someone to begin the procedure on the face without a test patch being part of the package! Also, there seemed to be rush in explaining the discount of cost the package offered only on the first time consultation. I was asked if I could schedule an appointment the same day I went for the consultation. I have asked them for a test before I can do this procedure just to be on the safe side to see how my skin will react to the procedure. If I do not have any issues after a week, I am thinking of going ahead."
KALPANA K. - Bolingbrook, IL
Customer Rating.... 4.2

"The staff is very nice, and I am seeing great results with my treatment. Thank you."
CAROLINA C. - Rivinia, MA
Customer Rating.... 4.7

"A very friendly staff who make you feel comfortable with this procedure, which can be embarrassing at times. I have completed 2 sessions, soon to go in for my 3rd, and I notice a difference each time I go."
PAT T. - Ellijay, GA
Customer Rating.... 5.0

"Everyone at this office has been extremely helpful with answering questions. I have been very happy with the service I have and am receiving."
RAENA J. - Eden Prairie, MN
Customer Rating.... 4.6

"I have already had 2 sessions with different people following my consultation. The second one was much better. The aesthetician was very thorough, friendly and helpful. The first one was not nearly as good of an experience, although it was not bad. She just was not as comfortable to work with, nor did she provide me with any information following my first laser treatment. I will request the second person for all my future treatments."
YONNA Y. - Forest Hills, NY
Customer Rating.... 3.8

"I underwent my first laser treatment about 3 weeks ago. As I indicated by the survey above I really felt comfortable with the consultant and she really made me feel at ease with my decision. I can honestly admit that she was the deciding factor in my decision to choose American Laser over the "other guys"... However, my first laser treatment was a disappointment. The office where the procedure was done was unacceptable. There was little to no privacy for what I believe, is a very personal procedure. I planned to have my Bikini area done and to my discomfort I had to get undressed in an office with windows all around it and NO shutters or curtains. Yes, we were on the third floor, but their were other buildings with windows just across from us that may have had a view of the office. Let's just say it was an uncomfortable situation, but I didn't want to make a big deal out of it. I went through the procedure... the technician was great! That was first laser experience, the bikini area was a bit painful, but I know it will be worth it once it's done. Yes, I will be back, but I'm hoping something can be done about that room... maybe just a couple of curtains, just a little privacy for the client. Thank you so much for the venting session."
ELITA L. - Miami Beach, FL
Customer Rating.... 3.9

"Everything was great. I felt really comfortable with the staff. I actually had my first procedure on the day of consultation and it went well. No problems at all. I have my second procedure scheduled and would definitely recommend others to this facility."
SHANNON J. - Georgetown, TX
Customer Rating.... 5.0

"Everyone was very nice and they took me in the day of my consultation. I'm excited to see the results!!!"
MARIA M. - Lockport, IL
Customer Rating.... 5.0

"I thought a dermatologist would perform the procedure and i felt i was not given utmost care... strongly felt i did not receive the treatment worth my payment."
SUJANA Y. - Arlington Heights, IL
Customer Rating.... 3.9

"They were very nice and helpful, I decided to have the treatments done, and they actually did my first treatment that night. "
LESLIE W. - Brown Deer, WI
Customer Rating.... 4.5

"I was very happy with my visit and I have already started the procedure. I had this done before in another State and by another company. They only did 3 visits, and needless to say it didn't do very well as that was not enough times to get rid of the problem forever. I trust that the 6 visits will take care of this and I really appreciate the fact that they guarantee it with follow up visits free, if needed after the six visits. I moved due to my job and have been looking for a place like this one for over a year. I am so glad that I found this place. Thanks for asking me about this, as I have blonde/gray hair and fair skin and this seems to be the ONLY place that will guarantee this procedure for this type of hair and skin."
RONDA S. - Ft. Wayne, IN
Customer Rating.... 4.4

"The staff was very professional and encouraging. This made my decision to have the laser surgery here. It's important for me to feel comfortable and Hillary made me feel comfortable without making me feel that I was rushed or she was in a hurry. Especially since I had an evening appointment. I just returned from my first treatment with Nancy and she was very knowledgeable and professional."
MIA S. - New York, NY
Customer Rating.... 5.0

"I had done a great deal of research on the procedure, so I did not require additional information in this area. I was looking for price and scheduling information in the consultation. The staff was friendly and courteous, and my first procedure was completed immediately after the consultation, so I am very satisfied."
SHANNON K. - Warrenville, IL
Customer Rating.... 4.2

"I made a consultation appointment with American Laser Centers because I needed a touch up for an area which I had laser hair removal preformed 18 months prior. My initial treatment was preformed at a clinic which is no longer in service. My reservations with completing my touch up appointments with American Laser Centers, is that you build the price of touch ups into your packages. However my previous center did not. My touch ups at the previous place were only $100. Your office would charge full price (in other words: a full treatment). I did not feel a touch up was worth the price of a full treatment, over twice as much as what I paid for previous touch ups. I am looking into other offices, which charge a fee for a touch ups."
KELLY S. - Aurora, IL
Customer Rating.... 4.0

"I did not meet with the Dr, but I did meet with the office manager. She was very pleasant and answered any questions that I had, however I did not see any before and after pictures, which would have been helpful. I was initially afraid of the procedure, but she did a test patch which made me feel very comfortable and helped me realize that this is not a painful procedure. If I am able to afford it at some point, I would love to have this procedure done at this location."
AMREEN R. - Austin, TX
Customer Rating.... 3.8

"I had the procedure the same day as my consultation. I was pleased with how everything went. The procedure was just like what Dena said it would be like. I didn't really talk to the person who did the procedure, but Dena was wonderful and made me feel very comfortable. I am glad that I did it."
SARA P. - Black River Falls, WI
Customer Rating.... 4.7

"Dena was awesome, very personal and really fun to work with. That's why i scheduled my next visit with her. she is very knowledgeable and seems like she likes what she does. awesome experience!"
TARRA G. - St Paul, MN
Customer Rating.... 5.0

"I met with Natalie Roach. She was extremely cordial and took the time to answer all of my questions to my satisfaction. I'm undecided at this point only because I'm not sure if I want to spend the money for the procedure. I felt comfortable enough after my consultation that if I decide to have the procedure done, I would most likely go with your facility."
DAVE P. - Aurora, IL
Customer Rating.... 5.0

"Already had it done. Was a very pleasant experience."
TRACEY N. - Humble, TX
Customer Rating.... 4.6

"Very friendly and kind. She took as much time as I needed to answer a million questions I had. She even went to check out razor heads, because I am allergic to them. She was warm and wonderful. I chose you over someone I had been to that morning whom I was planning to go because of the professionalism and the guarantee. I have all ready had part of my session complete, and am going back to finish the first session this week."
HONEY C. - Cleveland, TX
Customer Rating.... 4.2

"I actually had my first procedure right after the consultation. They had an opening, so I grabbed it. The procedure went well and I am very excited to continue and finally get rid of my unwanted hair. I was also pleased that the laser location had MDs and was located in a medical facility."
DIANE C. - West Dundee, IL
Customer Rating.... 4.5

"I was very comfortable, satisfied and excited about my chosen treatment. I am looking forward to following it through to the end. I had no problems or issues at all with either my consult or my first treatment. And I appreciate being given the opportunity to tell you this."
JULIA G. - Dighton, MA
Customer Rating.... 4.9

"The only thing missing from my consultation was an explanation of the qualifications of the laser technician. Although she was excellent--extremely professional and patient-friendly, I would have appreciated knowing how she was trained prior to the procedure. All in all, an excellent experience and one I have already recommended to others."
TERI J. - Wheaton, IL
Customer Rating.... 4.1

"Wonderful visit and I am so happy with the results of the procedure. Sharon and Michelle are very professional, informative and have helped me with a payment plan. I am going to be continuing my treatments (laser hair removal) with Sharon and have also scheduled a microdermabrasion treatment. I am also going to get my husband in for some microdermabrasion treatments and will refer anyone who is looking for treatments. They really are the best in town!"
JULIA B. - Chicago, IL
Customer Rating.... 5.0

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